JOB ROLE :C2B Calling profile
Location -Work from Home
To establish and maintain trustworthy connections with our clients, we are looking for a C2B Associate to be hired on a Band 1-2 level. You’ll be expected to come up with strategies to exceed the competition and uphold the goodwill of our business.
You must be a strong communicator who can collaborate with the sales and marketing teams and forge relationships with clients if you want to be successful in this position. We also anticipate that you will have a keen analytical mind and excellent problem-solving abilities. We anticipate the candidates to have a fundamental knowledge and comprehension of automobiles.
In the end, you’ll keep up solid relationships with our Australian customers to grow our used car buying and selling, and consequently, the entire business.
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors