JOB ROLE :Advisor Support Roles
Location: Multiple Locations
ABOUT
A customer support job involves assisting customers with inquiries, troubleshooting, and resolving issues related to a company’s products or services. The job may include answering phone calls, responding to emails and chat messages, and providing information and assistance to customers. In addition to technical knowledge of the product or service, customer support representatives should possess strong communication skills, the ability to work well under pressure, and the ability to problem-solve and think critically. They may also be responsible for tracking customer interactions and providing feedback to management on customer satisfaction and areas for improvement
Education Required:
- 12thpass
- diploma
- Any Graduation
- Any PG
Excellent writing skills in English with a diligent eye for detail, language, flow, and grammar
Previous technical/programming/coding knowledge is NOT REQUIRED for this role