JOB ROLE:Associate Product Support
Location -WORK FROM HOME
JOB DESCRIPTION:
We are looking for an Associate Product Support responsible with investigating 10-30 job failures per hour. You will support 50 TB data warehouse and
upport jobs 24×7, so depending on other shifts and vacations, you need to be flexible to work early or late shifts.
Responsabilities
We have hundreds of interfaces from the data warehouse, and run about 20,000 jobs a day and pull or push data from the warehouse.
There are 10-20 job failures each hour, which requires some research from our team.
We support jobs 24×7, so depending on other shifts and vacations, you need to be flexible to work early or late shifts.
Each team member, once a month, works a 12 hour shift on Saturday and a 12 hour shift on Sunday (on the same weekend).
The shift in Poland would be 12:30 PM CEST to 12:30 AM CEST.
We use JAMS for job scheduling, and Pentaho for ETL coding – you will need to learn the basics for these.
We are moving to the Google Cloud Platform (GCP), so it would be helpful to be familiar with it.
Primary, we will be using Cloud Composer, which uses Apache Airflow,
It will be good to know Python, because the jobs in GCP will be written in Python.
What do you need to have:
The data warehouse is Oracle, so team members should be familiar with SQL.
We use a lot of scripts, so it is good to know PowerShell and Linux shell scripting.
We do promotions via Subversion, but you don’t need to know Subversion. We do 10-20 promotions each day.
Education Required:
ANY DEGREE
ANY STREAM
Skills Required:
Strong teamwork skills required
Strong investigative / research skills required.
It would be good to know Linux, because many of our jobs run on Linux servers.
Knowledge of vi would be helpful.
Knowledge or regular expressions would be helpful.
It would be good to know basic Windows administration.
It would be good to know HTML, JavaScript, and PHP, because we have web pages to help with our work.
It will be helpful to be very curious, and want to learn new things.
