Ditto is Hiring for Insurance Advisor role| Apply Now

JOB ROLE :Customer Service Quality Executive

Location: work from home

ABOUT

  • Ditto has been featured in LinkedIn’s Top Indian Startups of 2022.

     

    Finshots is one of the leading financial newsletters with over 500K subscribers.

     

    What do we do at Ditto?

    We help people buy insurance. 

    We explain health and life insurance in a language users understand 

    We curate and offer personalized recommendations

    Who’s backing us?

    We are funded by Zerodha- India’s largest stockbroker

     

    Roles and Responsibilities

    • Call monitoring and provide actionable insight to improve current processes
    • Assist in developing, creating, and implementing quality processes
    • Gather information to help improve advisor performance
    • Provide feedback on the quality of advisor’s recommendations
    • Develop customer support quality standards

Education Required:

Any Graduation

Any Post Graduation

SKILLS:

  • Experience of 0 – 3 years
  • Strong communication skills
  • Excellent customer service skills
  • Prior experience in the Insurance Domain will be an added advantage
  • Strong sense of ownership and leadership quality
  • Excellent listening and analytical skills
  • Ability to communicate and collaborate effectively

Salary :

  • Remote work
  • Comprehensive health insurance coverage for you and your family
  • CTC – 4 -5LPA

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