Enthuziastic is Hiring for Customer Support Role | Apply Now

Role:Customer Success Executive

Location :WORK FROM HOME

JOB DESCRIPTION:

    • Understand queries coming from new prospects, engage and understand their needs
    • Research and recommend courses, community activities, etc based on their needs
    • Build and maintain relationships with clients and prospects
    • Stay current with trends and competitors to identify improvements or recommend new products
    • Collect and analyze information and prepare data and sales reports
    • Attend workshops to learn more technical and professional skills for the job
    • Build and maintain professional networks
    • Make phone calls, converse over audio and text messaging with prospective customers
    • Open to working late night or early morning shift to support international customers
    •  

Education Required:

12th pass

diploma

any degree

SKILLS

  • Excellency in people interaction skills
  • Ability to think independently and innovatively
  • Self-motivated and goal-oriented , desire to deliver results
  • Good command in English
  • Knowledge of Google Suite and any CRM software (Ex: Zoho CRM)
  • Ability to negotiate and understanding of prospects needs , customer engagement and sales skills
  • Fast learner and quick thinker
  • Passionate about helping customers and building long term relationships
  • Ability to adapt and grow in a competitive environment
  • Ability to learn any new software tool that is adopted by the organization for sales productivity
  • Should be able to understand the procedure
  • Dispute solving skills
  • Communication skills should be good
  • Sales Support skills should be there 
  •  

SALARY: as per the notification

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