
ROLE: Customer Care Representative
Location -Pune, India; Mumbai, India
JOB DESCRIPTION:
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Education Required:
- Any degree
- Any PG
SKILLS:
Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills