JOB ROLE :Customer Support Intern
Location -Work from Home
Responsible for resolving and responding queries.
the control of incoming customer care inquiries
sending timely communications about events or customers
Work together with internal teams such as customer service, business development, marketing, technology, and product development.
To satisfy customers, identify and evaluate their needs, then give feedback and share that information with the appropriate teams.
Respond to customer complaints, offering suitable remedies or substitutes in a timely manne
- excellent communication skills, both verbally and in writing
Problem-solver Multi-tasking and prioritising skills
strong time management abilities, and drive to go above and beyond expectations
Adaptable based on the needs and requirements of the business