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Sutherland is Hiring for Associate-Infrastructure Mgmt Role | Apply Now


JOB ROLE:Associate-Infrastructure Mgmt

Location -Chennai

JOB DESCRIPTION:

  • Experience: 0+ years in Fresher / Technical Support/ Customer Support
  • Job Type: Full-time
  • Role: Storage Technical Support Engineer
  • Employment Type: Full Time, Permanent
  • Role Category: Storage / Hardware / NAS / SAN
  • Provide Technical Support in a 24×7 environment on-call/ email/ chat support
  • Should be able to resolve production issues and requests based on the SLAs defined.
  • Diagnose and troubleshoot NetApp storage hardware issues
  • NetApp FAS series (7 & C Mode) and E series advanced concepts of Data ONTAP
  • Strong knowledge on Clustering and High Availability
  • Experience in ServiceNow ticketing tools

Education Required:

  • Bachelor\’s Degree in IT, Computer Science, or other related fields.

Skills Required:

  • Fresher / Technical Support/ Customer Support
  • Strong communication and interpersonal skills.


SALARY: AS PER THE NORMS



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