hgs jobs

HGS is Hiring for International Voice Process Role | Apply Now


JOB ROLES: International Voice Process

Location : HYDERABAD


JOB DESCRIPTION:

Open Position-100

Process: US Healthcare

Designation: Trainee Process Consultant

  • Processing claims/handling incoming calls/making outgoing calls and take appropriate actions as per the process guidelines.
  • Understand the basic professional standards and established procedures, policies before taking action and making decisions.
  • Maintain customer satisfaction ratings through TAT and quality standard basis client SLAs.
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
  • Input data into the company platform to keep each customer record updated.
  • Responsible for multiple administrative and customer service layers that includes solving customer issues through review, investigation, adjustment (if necessary), remittance or denial of the claim by utilizing company policies and directing queries to the managerial team when necessary.
  • Individuals should have commitment to customer satisfaction and an ability to make quick and accurate decisions.

 

Eligibility Criteria: Only Fresher\’s

(Graduates Only BCom, BSC, BBA, BPharma (2020,2021,2022, Passed Outs Only))

(BE/B.Tech\’s Postgraduates, Diploma are not eligible for this Job)

Total Earning potential (per Annum):2.83LPA (Including Voice skills allowance and Incentives)

Candidate should be okay with any given shifts.

Five days working (Saturday & Sunday fixed week offs)

Two Way Cab

Work Location-Hi-tech City.

 

Walk In Timings: 10am to 1:00 pm

Walk in Venue:

Sagility

Purva Summit – 3rd Floor

Survey No. 8,

Hitech city

Phase II White field road,

Landmark: Opp Tech Mahindra,

Kondapur, Hyderabad-500084

Rounds of Interview:

1.HR round

2.Online test

3.Process Test

4.Operations Manager Round

*Carry Updated Resume, Original ID proof (Aadhar Card or Pan card) *

Education Required:

Eligibility Criteria: Only Fresher\’s

(Graduates Only BCom, BSC, BBA, BPharma (2020,2021,2022, Passed Outs Only))

(BE/B.Tech\’s Postgraduates, Diploma are not eligible for this Job)

SKILLS:

*Candidates with Excellent communication Skills will be considered*

 

Original ID Proof and Updated resume is must while walking in for Interview.

SALARY: 2.83LPA (Including Voice skills allowance and Incentives)



Details link

https://youtu.be/QYkhyjs5xDkhttps://youtu.be/SocAqKWHUTohttps://youtu.be/l53aQ2ggI4g

https://youtu.be/dSWCvYIz5iMhttps://youtu.be/sbZs2WBhAX4https://youtu.be/Yl4M83qsP_ohttps://youtu.be/q4f_7FEb3BMhttps://youtu.be/ozgzYwgDqVQhttps://youtu.be/3VEXUnXk1E0

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

HGS is Hiring for International Voice Process Role | Apply Now Read More »

HGS is Hiring for Technical Support executive Role | Apply Now

JOB ROLE:Technical Support Executive

Location -Bangalore

JOB DESCRIPTION:

  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Determines requirements by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Education Required:

  • Under Graduates/Graduates (Non B.E, B.Tech)
  • Fresher/0-12 Months

SKILLS:

  • Excellent Communication Skills
  • Basic Telephone Etiquettes
  • MS Office
  • Basic System Navigation Skills
  • Customer Focus and Being Attentive
  • Trouble shooting
  • Good reasoning and analytical skills
  • Active listening skills
  • Ability to comprehend the customer requirement well
  • Good understanding about ISP.
Criteria
  • Willing to work in Rotational shifts
  • 5 days work/2 rotational weekly offs
  • Transport facility provided

SALARY:UPTO 3LPA EXPECTED

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

HGS is Hiring for Technical Support executive Role | Apply Now Read More »