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HP is Hiring for Business Operations Analyst Role| Apply Now

JOB ROLE: Business Operations Analyst

Location - Bangalore

JOB DESCRIPTION:

  • Responsible for supply chain processes, such as inventory analysis, order fulfillment, import/export operations and shipping, for a country or regional business unit with minimum supervision applying discretion and judgement.
  • Compiles key metrics, produces reports, and analyzes data using IT systems for demand and supply matching activities.
  • Analysis of backlog management.
  • Gathers demand data from country and region for demand planning.
  • Reviews current business process for regional and global business unit planning teams.
  • Reviews performance metrics on a regular basis, identifying opportunities for improvement.

Education Required:

  • First level university degree or equivalent experience.
  • Typically 0-2 years of experience in a supply chain function.

SKILLS:

  • Good understanding of supply chain processes (plan, source, make deliver).
  • Demonstrated analytical skills.
  • Strong written and verbal communication skills; mastery in English and local language.
  • Good interpersonal skills.
  • Basic Microsoft Office skills (Excel, PowerPoint, etc.).
  • Basic understanding of project management methodology.
  • Developing business acumen and technical knowledge within area of responsibility.
  • Introduction to HP’s overall supply chain strategy.
  • Basic understanding of Material Requirements Planning (MRP) and ATP.
  • Basic understanding of import/export regulatory requirements and compliance.
  • Basic knowledge of inventory analysis.

SALARY:UPTO 50k EXPECTED

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HP is Hiring for Business analyst- Entry/Trainee Role | Apply Now

JOB ROLE: Business analyst- Entry/Trainee

Location - HYDERABAD

JOB DESCRIPTION:

  • Partner closely with Analysts to understand and develop the Project charters and SOWs for projects.

  • Help teams to develop and document clear plans to bring analytical solutions from concept to reality.

  • Partner with business support team, projects execution team and ensure completeness of all end to end process documentation, data flows.

  • Help teams to facilitate & support process improvement meetings and workshops, including. business process reengineering sessions, brainstorming sessions, and various process improvement events.

  • Support process design, documentation, development, and workflow designs.

  • Support process owners, stakeholders, and subject matter experts through the processes and manage expectations.

  • Conduct market research to stay up to date with industry trends and best practices in supply chain management.

  • Understanding the trends, histogram, pie charts etc

Education Required:

  • Bachelor’s or master’s degree in engineering, Mathematics, Statistics, Computer Science, or equivalent.
  • Typically 0-2 years’ experience including graduate or postgraduate research.

Skills Required:

  • Understanding of scientific design and data collection methodologies, tools and analysis packages to collect, validate, and analyze research data.
  • Basic Knowledge of cleaning and mining the data in Excel, Power BI and Python.
  • Good analytical and problem-solving skills.
  • Good written and verbal communication skills; mastery in English and local language.
  • Ability to effectively communicate research plans, proposals, and results.

Scope & Impact

  • Collaborates with peers, junior data scientists and engineers, and SMEs.
  • Typically partners with high-level Individual Contributors.
  • Supports projects requiring data science engineering.

SALARY: 35k EXPECTED

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PayPal is Hiring for Customer Support Agent Role | Apply Now

JOB ROLE: Customer solutions Agent

Location - BANGALORE

JOB DESCRIPTION:

The PayPal Customer Solutions Agent is responsible for providing exceptional customer support to PayPal customers via various communication channels, including phone, email, and chat. This individual will be responsible for resolving customer inquiries and issues in a timely and efficient manner, while maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and issues through phone, email, and chat
  • Resolve customer inquiries and issues in a timely and efficient manner
  • Maintain a high level of customer satisfaction through effective communication and problem-solving skills
  • Provide accurate and complete information to customers
  • Document customer interactions and issue resolution in the company’s database
  • Stay current with company policies, procedures, and product offerings
  • Meet or exceed performance goals and customer service standards.
  • Answer phone calls, emails/Chat from customers and work to resolve their queries in real time or work with the most relevant PayPal department so it can be dealt with appropriately (90%)
  • Proactively recommend and educate the customer about features and benefits of PayPal products in order to improve their satisfaction and deepen their relationship with PayPal. Deliver on metrics for example: phone handled time, customer experience, proactive product offered and accepted opportunities (5%)
  • Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)
  •  

Education Required:

  • Any Bachelor’s degree
  • Any PG
  • Relevant certification

Skills Required:

  • Customer Focus
  • Listening
  • Problem Solving
  • Composure
  • Drive for Results
  • Functional / Technical Skills
  • Ethics and Values
  • Integrity and Trust
  • Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office – Outlook, Word, Excel)
  • Strong written (email) communication utilizing proper grammar and punctuation
  • Ability to work independently while making sound business decisions on case information
  • Well-developed sense of urgency and follow through
  • Ability to multitask multiple systems, screens, and tasks during customer contacts
  • Time Management and Adherence to schedules
  • Ability to learn and adapt to new software technologies
  • Willingness to work hard and have fun doing it!
  •  

SALARY: 5 lpa

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HP is Hiring for Hardware Lab Engineer Role | Apply Now

JOB ROLE: Hardware Lab Engineer

Location - BANGALORE

JOB DESCRIPTION:

The HP Hardware Lab Engineer is responsible for managing and maintaining a hardware laboratory environment to support the development, testing, and validation of HP hardware products. This includes installing, configuring, and maintaining hardware, software, and network infrastructure. The Lab Engineer will also support hardware development engineers in the setup and use of test equipment, troubleshooting hardware and software issues, and performing various hardware tests to ensure product quality and reliability.

Key Responsibilities:

  • Install, configure, and maintain hardware, software, and network infrastructure in the hardware laboratory
  • Support hardware development engineers in the setup and use of test equipment
  • Troubleshoot hardware and software issues in a timely and effective manner
  • Perform various hardware tests to ensure product quality and reliability
  • Document hardware configurations, test procedures, and test results
  • Manage and maintain hardware laboratory inventory and spare parts
  • Stay current with the latest hardware technologies and trends

Education Required:

  • Diploma or Bachelor’s degree
  • Relevant certification

Skills Required:

  • Excellent experience in assembling & troubleshooting PCs.
  • Excellent English communication skills (both written & verbal).
  • Highly innovative and flexibility in taking ownership on tough issues & driving issue resolution.
  • Demonstrated ability to effectively organize, track & communicate information.
  • Ability to successfully work in a fast-paced environment.
  • Knowledge of Microsoft Operating Systems.
  • Prior experience on Hardware and Operating System troubleshooting preferred.
  • Experience in inventory optimization.
  • CompTIA A+ certification preferred.
  • Experience or understanding of testing tools and software packages.
  • Good analytical and problem solving skills.
  • Basic understanding of material properties and hardware and electrical
    component design.
  • Good written and verbal communication skills; mastery in English and local language.
  •  

SALARY: 35k EXPECTED

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