zoho recruitment 2023

ZOHO is hiring for Technical Consultants Role | Apply Now

Role:Technical Consultants

Location: chennai

JOB DESCRIPTION:

  • Handling end-to-end pre-sales engagements and presenting our solutions at events both in-person and online
  • Providing technical responses to the Tender/RFP/RFI
  • Devising scope, statement of work, architecture, and other onboarding documentation
  • Acting as a trusted advisor and technical SPOC for the strategic accounts
  • Retaining customers through our customer success program
  • Note:
    • The last date for registration is 31st July, 2023
    • Only the shortlisted candidates will be notified of the further rounds

Education Required:

Any Graduation

Any stream

skills

  • Understanding of network/server infrastructure, active directory, endpoints, and IT processes
  • Excellent communication and presentation skills
  • Open to traveling globally
  • Knowledge of IT HelpDesk, Monitoring, SIEM & Endpoint Management Solutions, and an experience in pre-sales or technical account management is an added advantage

SALARY:as per the company norms

HOW TO CREATE YOUR RESUME

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Phonepe is Hiring for KYC Support Roles | Apply Now

JOB ROLE: KYC / Account Opening Ops Team- Stock Broking

Location - BANGALORE

JOB DESCRIPTION:

  • Complete understanding of the account opening process for physical as well as online applications.
    2. Well versed with KYC guidelines of CDSL/ NSDL, SEBI and Demat account opening.
    3. Attending & resolving all the queries relating to account opening, modification, closure within TAT.
    4. Maintaining, Review and Publishing daily MIS to Business Heads & others to highlight Rejections, Pending and Repeated issues.
    5. Responsible for processing of KRA, CVL KRA, C-KYC and uploading of the relevant reporting.
    6. Daily Reconciliations of Account Opening, Modification & Closure (Trading & DP).
    7. Reconciliation of Franking/ e-stamping & storage.
    8. Taking care of End-to-end process of client’s journey from Account opening till Closure.
    9. Ensuring the compliance requirements from a KYC perspective & Handling of Audit Query from Internal Auditor, exchange and regulator.
    10. Well versed with the DP, Exchange platforms & Backoffice applications.

Education Required:

 

Any Degree

Any stream

Benefits:

    • Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
    • Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
    • Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
    • Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
    • Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
    • Other Benefits – Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

SALARY:UPTO 3.5 EXPECTED

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

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Phonepe is Hiring for KYC Support Roles | Apply Now Read More »

Phonepe is Hiring for Work from home & Office Roles | Apply Now

JOB ROLE: Telecalling operations

Location - Work from Home

JOB DESCRIPTION:

  • A PhonePe Telecalling Agent typically has the following responsibilities:

    1. Outbound calling: You will be making outbound calls to potential or existing customers to promote PhonePe’s products and services.

    2. Lead generation: You will be responsible for generating leads by identifying potential customers and scheduling appointments for sales representatives.

    3. Customer engagement: You will be engaging with customers to understand their needs and to promote PhonePe’s products and services.

    4. Data management: You will be maintaining accurate records of customer interactions and updating the customer database.

    5. Meeting sales targets: You will be working towards meeting sales targets by making a certain number of calls per day and closing sales.

    6. Problem resolution: You may also be required to assist customers with resolving any issues they may have with PhonePe’s products and services.

    7. Training: You may be required to participate in training programs to improve your sales and customer service skills.

     
     

Education Required:

 

12th pass

Diploma

Any Degree

Any stream

Skills Required:

  • Communication skills: You must have excellent verbal and written communication skills, as you will be making a large number of calls and engaging with customers on a daily basis.

  • Sales skills: You must be able to effectively sell PhonePe’s products and services to potential and existing customers.

  • Customer service skills: You must have strong customer service skills, as you will be the first point of contact for customers seeking assistance.

  • Time management skills: You must be able to manage your time effectively and prioritize tasks to meet sales targets and customer service goals.

  • Organization skills: You must be able to maintain accurate records of customer interactions and update the customer database in a timely manner.

  • Problem-solving skills: You must be able to troubleshoot and resolve customer issues in a professional and effective manner.

  • Technical skills: You should have basic computer and technology skills, as you will be using a computer and phone for most of your work.

  • Team player: You should be a team player and able to work effectively with other team members to meet customer service and sales goals.

  •  

SALARY:UPTO 20000 per month EXPECTED

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

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Phonepe is Hiring for Work from home & Office Roles | Apply Now Read More »

ZOHO is Hiring for Technical Support Engineer Role | Apply Now

JOB ROLE: Technical Support Engineer

Location - chennai

JOB DESCRIPTION:

  • As a Technical Support Engineer in Zoho, you are responsible for providing technical assistance to customers using Zoho’s products and services. Your primary responsibilities include:

    1. Troubleshooting and resolving technical issues: You will be responsible for helping customers resolve technical issues related to Zoho’s products and services. This may involve diagnosing the root cause of the problem and finding a solution.

    2. Responding to customer inquiries: You will be the first point of contact for customers seeking help, and you will need to respond to their inquiries via email, phone, and chat. You will need to be able to effectively communicate technical information to customers in a way that is easy for them to understand.

    3. Documenting customer interactions: To ensure that customer interactions are documented properly, you will need to keep detailed records of your interactions with customers. This documentation will help you track the progress of customer issues and make sure that nothing is overlooked.

    4. Collaborating with the development team: When technical issues are more complex, you may need to work with the development team to resolve them. This may involve communicating with developers and other technical experts to find a solution to the problem.

    5. Improving technical knowledge and customer service skills: To be an effective Technical Support Engineer, you will need to continuously improve your technical knowledge and customer service skills. This may involve participating in training programs, attending conferences, and staying up-to-date with the latest developments in Zoho’s products and services.

Education Required:

 

 

Any Degree

Any stream

Skills Required:

  • Be the face of Zoho with prospects, customers and partners
  • Engage in voice, email and chat based support
  • Diagnose and solve application issues
  • Understand and analyze the needs of the users and provide timely solutions
  • Handle product demos, implementation and training

SALARY:UPTO 3.5 lpa EXPECTED

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

ZOHO is Hiring for Technical Support Engineer Role | Apply Now Read More »