JOB ROLE: Junior Executive - Engineer
Location -Chennai, Tamil Nadu (130)Pune, Maharashtra (40)
JOB DESCRIPTION:
• Candidate should have 0 to 1 year of experience in Telecom/ISP domain
• Basic understanding of telecom standards & protocols
• Knowedge on Microsoft Office applications
• Coordination skills and taking the right approach logically
• Responsible for Delivery of services for international customers
• OLO – Delivery Management
Supplier co-ordination for service delivery
• Ensures that all installation functions are performed in a timely fashion to meet agreed SLA’s.
• Perform escalation management, wherever necessary and in case project is in jeopardy.
• Customer communications and KCIs (Keep Customer Informed)
• Ensure customer-end service readiness
• End to end order management for smooth delivery
• Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix
• Strong Verbal and written communications skills
Education Required:
Bachelor of Computer Applications (B.C.A) – Any Specialization
Bachelor of Engineering (B.E) – Any Specialization
Bachelor of Science (B.Sc) – Computer Science
Bachelor of Technology (B.Tech) – Any Specialization
Master of Computer Applications (M.C.A) – Computer Science
Master of Computer Applications (M.C.A) – Information Technology
Master of Computer Applications (M.C.A) – Others
Master of Engineering (M.E) – Computer Science & Engineering
Master of Engineering (M.E) – INFORMATION TECHNOLOGY
Master of Science (M.Sc) – Computer Science
Master of Technology (M.Tech) – Computer Science & Engineering
Master of Technology (M.Tech) – Information Technology
Preferred Qualifications
- Educational Qualification – B.E., or Any equivalent degree with Experience
- Specific Technical knowledge / certifications – Basics of Telecom, networks
- Shift Timings – UK shift
- Must have Excellent written and verbal Communication skill
- A good team player & good Customer experience /satisfaction.
- Ownership & responsiveness towards the assigned work
- Collaboration with team and other stakeholders
- Year of passouts: 2017 to 2022
- Only female candidates are eligible to apply
SKILLS:
Active Learning Active Listening Administration and Management Clerical Complex Problem Solving Computers and Electronics Coordination Critical Thinking Customer and Personal Service Deductive Reasoning Design Engineering and Technology English Language Fluency of Ideas Inductive Reasoning Information Ordering Judgment and Decision Making Mathematics Monitoring Near Vision Oral Comprehension Oral Expression Originality Problem Sensitivity Reading Comprehension Social Perceptiveness Speaking Speech Clarity Speech Recognition Systems Analysis Systems Evaluation Telecommunications Time Management Writing Written Comprehension Written Expression
