JOB ROLE :Customer Support Intern - Learning
Location: WORK FROM HOME
- Interact with customers by phone, e-mail, or online chat concerning various care issues.
- Provide hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking, and detailed account management.
- Solicit cross-selling and up-selling opportunities within the customer care experience.
- Tracking and reporting of relevant customer care performance metrics.
- Responsible for receiving, investigating, and responding to all customer inquiries regarding the products and services.
- Troubleshoot problems and coordinate with various internal departments to resolve problems.
- Capturing and applying customer feedback.
- 12th pass
- any UG&PG
- Excellent communication skills
- Fluent in both English and Hindi
- Ability to multitask
- Attention to detail
- Ability to honor deadlines
- A proactive approach to support
Salary :15k to 20k per month
- 2.5 LPA