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Diploma

ebay is Hiring for Customer Service Executive Role | Apply Now

/ 10th & 12th pass jobs, any graduate jobs, Diploma, latest jobs, non technical jobs, work from home jobs /

JOB ROLE: Customer Service Executive

Location - WORK FROM HOME

JOB DESCRIPTION:

  • Handle day to day reactive issues with merchants via inbound and outbound phone and email

  • Work as per defined processes and SLA – outlook issue process

  • Handle all hotline volume within the define SL. Lead the same in terms timely login & staffing during break time.

  • Act as a trusted advisor to sellers and account managers on defect review/removal, eMBG case review/auctioning, technical issues, product issues, and standards and policy related issues that can hamper sales growth.

  • Resolve issues for merchants of any eBay specific impediment to growth and sales (including defect reviews/removal, eMBG case review/action, technical issues, standards and policy related issues)

  • Coach merchants so that issues and policies do not impede their business in future and help them develop a proactive approach to avoidance (as opposed to resolution after the fact). Including adoption of eBay tools and/or standard processes

  • Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution

  • Establish a trusting relationship between eBay and the customer while maintaining a high level of detail and accuracy

  • Share timely findings with the AM’s

  • Share learning with team in daily huddles for exciting/unique issue/query worked.

  • Be empathetic to customer concerns and display a candid desire to serve with ownership through to resolution

  • At times, use negotiation and influence to advocate on behalf of eBay and/or the customer

  • Summarize and provide customer feedback to management

  • Perform related duties as assigned

  • Conduct Outreach activities (outbound phone and/or email) including but not limited to – Outreach to customers with product/policy information/education/rollout– Outreach to customers to drive sustainable business growth for high quality sellers and help to maintain a healthy top seller community. E.g. coach customers in regard to policies that may impede progress on their account or result in selling restriction, support to correct listing that are in violation, share best practices to avoid violations etc.

  • Training/OJT Lead: Provide training and mentoring new hires or low performers.

  • Training/OJT Lead: Provide policy/product/process update with team

  • Handle escalated complicated cases

Education Required:

  • 12TH PASS
  • DIPLOMA
  • ANY DEGREE

Skills Required:

  1. Excellent communication skills: As a customer service executive, you will be required to interact with customers on a daily basis. Strong communication skills, including verbal and written communication, are essential for effectively communicating with customers.

  2. Empathy and patience: You must have the ability to empathize with customers and understand their concerns. It is also important to remain patient when dealing with difficult customers and challenging situations.

  3. Problem-solving skills: A customer service executive must be able to identify and resolve problems effectively and efficiently. This requires analytical and critical thinking skills to analyze the situation and provide a solution.

  4. Multi-tasking: Customer service representatives are often required to handle multiple tasks at the same time, including answering calls, responding to emails, and resolving customer issues.

  5. Knowledge of eBay policies and procedures: You should have a good understanding of eBay policies and procedures, including shipping, returns, and payments. You must also be knowledgeable about the products and services offered by eBay.

  6. Technology skills: As a customer service representative, you should be comfortable using various technology platforms, including email, chat, and phone systems.

  7. Teamwork: Customer service is often a team effort. The ability to work well with others and collaborate with colleagues is essential for providing exceptional customer service.

  8. Time management skills: As a customer service representative, you must be able to manage your time effectively to handle a large volume of customer inquiries within a specified timeframe.

SALARY: 35k EXPECTED

APPLY LINK

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

ebay is Hiring for Customer Service Executive Role | Apply Now Read More »

Top 3 Excel Courses for Free for All Job Seekers

/ 10th & 12th pass jobs, any graduate jobs, career guidance, Diploma, free certifications, latest jobs, non technical jobs, work from home jobs /

COURSE 01:Everyday Excel, Part 1(Coursera)

Everyday Excel, Part 1 is a beginner-level course offered by Coursera that aims to teach participants the basics of Microsoft Excel. The course is designed for individuals who have little or no experience with Excel and want to learn how to use it effectively for personal or professional purposes.

The course is divided into six modules, which cover the following topics:

  1. Introduction to Excel: This module introduces participants to the Excel interface, including the Ribbon, the Quick Access Toolbar, and the Formula Bar. Participants will learn how to create, open, and save Excel workbooks.

  2. Entering and Editing Data: In this module, participants will learn how to enter and edit data in Excel, including text, numbers, and dates. Participants will also learn how to use basic formatting tools, such as font style and size, and how to align text.

  3. Managing Worksheets and Workbooks: This module covers how to work with multiple worksheets within a workbook, how to insert and delete worksheets, and how to move and copy data between worksheets. Participants will also learn how to create and manage workbooks.

  4. Basic Formulas and Functions: In this module, participants will learn how to use basic formulas and functions in Excel. Topics covered include basic arithmetic operations, using the SUM function, and using the AVERAGE function.

  5. Formatting Cells: This module covers how to format cells in Excel, including changing the number format, applying borders and shading, and using conditional formatting.

  6. Printing and Sharing: The final module covers how to print Excel worksheets and workbooks, as well as how to share them with others via email or other means.

Throughout the course, participants will have access to video lectures, quizzes, and hands-on exercises to practice their Excel skills. The course is self-paced, so participants can complete it at their own pace and on their own schedule.

By the end of the course, participants should have a solid understanding of the basic features of Excel and be able to create, edit, and format basic Excel spreadsheets.

COURSE LINK

COURSE 02:Udemy Useful excel for beginners course

The “Useful Excel for Beginners” course on Udemy is designed to provide an introduction to Microsoft Excel for individuals who are new to the program or have limited experience with it. The course is self-paced and includes over five hours of video content and 31 downloadable resources.

The course is structured into 7 sections and covers a variety of Excel topics, including:

  1. Introduction to Excel: This section provides an overview of Excel and its various components, including worksheets, columns, and rows. Participants will also learn how to navigate the Excel interface and access its features.

  2. Entering and Formatting Data: In this section, participants will learn how to enter data into Excel, format it, and modify the layout of a worksheet. They will also learn how to use various formatting tools, such as font, alignment, and number formats.

  3. Basic Formulas and Functions: This section covers basic Excel formulas and functions, including the SUM, AVERAGE, and MAX functions. Participants will also learn how to use basic operators, such as addition and multiplication, in formulas.

  4. Advanced Formulas and Functions: This section builds upon the previous section by introducing more complex Excel formulas and functions, such as IF statements and VLOOKUP. Participants will also learn how to use logical operators, such as AND and OR, in formulas.

  5. Charts and Graphs: In this section, participants will learn how to create and format charts and graphs in Excel. They will also learn how to use different chart types and styles to represent data effectively.

  6. Filtering and Sorting Data: This section covers how to filter and sort data in Excel, including how to use the AutoFilter feature and sort data by multiple criteria.

  7. PivotTables: The final section of the course covers PivotTables, a powerful Excel feature that enables users to summarize and analyze large amounts of data. Participants will learn how to create PivotTables, format them, and use them to analyze data.

Overall, the “Useful Excel for Beginners” course on Udemy provides a comprehensive introduction to Excel and its features, and is suitable for individuals with little or no prior experience with the program. Participants will have access to hands-on exercises and quizzes to reinforce their learning, as well as lifetime access to the course content.

COURSE LINK

COURSE 03:Excel for Beginners(GreatLearning Academy)

  • The Excel for Beginners course offered by Great Learning Academy is a beginner-level course designed to provide participants with an introduction to Microsoft Excel. The course covers the basics of using Excel for personal and professional purposes and is suitable for individuals who have little or no experience with the program.

    The course is divided into eight modules, which cover the following topics:

    1. Introduction to Excel: This module provides an overview of Excel and its various components, including workbooks, worksheets, cells, and ranges. Participants will also learn how to navigate the Excel interface and access its features.

    2. Entering and Formatting Data: In this module, participants will learn how to enter data into Excel, format it, and modify the layout of a worksheet. They will also learn how to use various formatting tools, such as font, alignment, and number formats.

    3. Basic Formulas and Functions: This module covers basic Excel formulas and functions, including the SUM, AVERAGE, and MAX functions. Participants will also learn how to use basic operators, such as addition and multiplication, in formulas.

    4. Advanced Formulas and Functions: This module builds upon the previous module by introducing more complex Excel formulas and functions, such as IF statements and VLOOKUP. Participants will also learn how to use logical operators, such as AND and OR, in formulas.

    5. Charts and Graphs: In this module, participants will learn how to create and format charts and graphs in Excel. They will also learn how to use different chart types and styles to represent data effectively.

    6. Filtering and Sorting Data: This module covers how to filter and sort data in Excel, including how to use the AutoFilter feature and sort data by multiple criteria.

    7. PivotTables: The seventh module of the course covers PivotTables, a powerful Excel feature that enables users to summarize and analyze large amounts of data. Participants will learn how to create PivotTables, format them, and use them to analyze data.

    8. Printing and Sharing: The final module of the course covers how to print Excel worksheets and workbooks, as well as how to share them with others via email or other means.

    Throughout the course, participants will have access to video lectures, quizzes, and hands-on exercises to practice their Excel skills. The course is self-paced, so participants can complete it at their own pace and on their own schedule.

    By the end of the course, participants should have a solid understanding of the basic features of Excel and be able to create, edit, and format basic Excel spreadsheets. The course also includes a final project that allows participants to apply their Excel skills to a real-world scenario.

COURSE LINK

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Top 3 Excel Courses for Free for All Job Seekers Read More »

PARTTIME WORK | TYPING WORK | DATAENTRY | APPLY NOW

/ 10th & 12th pass jobs, any graduate jobs, Diploma, latest jobs, part-time jobs, work from home jobs /

JOB ROLE :Tele Associate

Location: WORK FROM HOME

ABOUT

Work as a freelancer from your home any time in given working window. It is a voice-based calling process- collect/verify and update business profile to meet the desired output. Educate the seller about IndiaMART and create his profile, clarify his doubts and improve quality of outputs.

What are the mandatory requirements:
• You should own a computer with good internet
• An android phone
• Dedicated mobile number/SIM for freelancer work
• PAN card & Aadhar card
• A valid bank account on your name

Hindi and English Understanding and Speaking is MANDATORY.

All you have to do is to apply to our program and follow these simple steps:
1. Provide personal details
2. Complete a small test of approx. 20 min
3. Create your selfie video in a specified format and upload it in the application form (steps given)
4. Keep the documents ready to upload

Please keep approx. 45-60 mins for completing the entire process.

Please save this link or bookmark it- in case you accidently close the link, you may proceed from where you left:

https://goim.in/IMAgent
 

Work From Home
• Work on your own schedule
• Payout will be done weekly.
• Additional incentives for quality and output of your service
• Voice-based calling process and data entry
• NOT a sales program What all you need:
• Computer with Internet
• Android Phone
• Comfortable with Hindi and English (Both Languages are mandatory)
• Regional Language is considered as an Advantage Job Description
• Study the assigned sellers’ profiles
• Call the sellers to collect the business-related details and update them in the seller’s catalog
• Verify the information that is already updated in the profile
• Educate clients about the benefits of this free service for his business and Answer sellers’ queries
• Dispose of the cases with appropriate reason codes basis the conversation with the respective sellers
• Set follow up calls as desired by the sellers
• Maintain quality results by adhering to standards and guidelines
• Achieve the daily/Weekly/Monthly business targets
• Work for a minimum of 3-4 hours a day.
• This is complete a NON-SALES profile.
• Language proficiency Hindi & English (mandatory)

 

Education Required:

12TH PASS

DIPLOMA

Any Graduate

Any Post Graduate

SKILLS

Communication Skills, Internet Access, Online Data Entry, Tele calling, active listening, Client Support,

Salary :High Earnings up to Rs.1,000 per day

APPLY LINK 01
APPLY LINK 02

PARTTIME WORK | TYPING WORK | DATAENTRY | APPLY NOW Read More »

Indian Postal GDS recruitment | Apply Now

/ 10th & 12th pass jobs, any graduate jobs, Diploma, Government jobs, latest jobs, non technical jobs, part-time jobs, work from home jobs /

JOB ROLE :Gramin Dak Sevak Engagement

Location -PAN INDIA

ABOUT

  • Indian Postal department is looking for 40889 gds in entire india

Education Required:

10TH PASS

12th pass

diploma

Any Graduate

Any Post Graduate

NOTIFICATION LINK
VACANCIES LINK
APPLY LINK

Indian Postal GDS recruitment | Apply Now Read More »

Telugu Parttime & Work from Home jobs |Ads quality rater | Apply Now

/ 10th & 12th pass jobs, any graduate jobs, Diploma, latest jobs, non technical jobs, part-time jobs, work from home jobs /

JOB ROLE :Ads Quality Rater - Telugu

Location -PARTTIME

ABOUT

  • You have a rare chance to put your abilities to the test with us!

    Telugu speakers are required in India for Welocalize’s initiative as an Ads Quality Rater.


    In accordance with the project requirements, you will assess search engine adverts using a special web-based application.

    Start moulding the internet’s future by submitting an application today!

Education Required:

12th pass

diploma

Any Graduate

Any Post Graduate

SKILLS:

    • a command of Telugu
      Strong command of English and knowledge of Indian popular culture
      Excellent online research skills. Web-savvy and able to operate in a fast-paced workplace.
      dependable internet connection and pc
      dependable antivirus programme (as you will be surfing the web as part of the work)
      Ability to follow English instructions and adhere to the project conventions and rules that the client expects
      must consent to a non-disclosure agreement to safeguard client privacy
      before beginning work, must successfully complete a learning programme and a demanding quality test created by our client.

Salary :$3 per Hr

APPLY LINK

Telugu Parttime & Work from Home jobs |Ads quality rater | Apply Now Read More »

V the Techee is Hiring for Video Editor Role | Apply Now

/ 10th & 12th pass jobs, any graduate jobs, Diploma, latest jobs, non technical jobs, part-time jobs, work from home jobs /

JOB ROLE:Video Editor

Location - WORK FROM HOME

JOB DESCRIPTION:

IMPORTANT NOTE:
APPLY ONLY IF YOU MEET THE BELOW RQUIREMENTS:
  • The Selected Candidates provide professional services to Edit YouTube Videos, Short video ads, Corporate videos, Social media visuals, Marketing/Promo videos, Explainer/Business videos, Intros/Outros, Motion Graphics and lot of other types of videos.
  • The Selected candidates must have dedicated system(Laptop/Desktop) for Video Editing
  • You must have Licensed Software’s to edit the videos.
  • You must have Experience in Video editing
  • You need to meet the timelines. 

 

Video Editing 

YouTube Video Editing

Social Media Promo / Ads
Explainer / Business videos
Corporate Videos Editing
Your Family & Vacation footage.
Add Motion Graphics
Green Screen editing (Chroma Key, Rotoscoping)
Trimming/Cutting/Joining Clip
Intro / Outro Animations
Animated Titles and Text
Color Correction
Slideshows
Add Professional Transitions
Slow Motion, Fast Motion
Add Call-Outs / Arrows / Shapes with Text
Add Blur / Pixelate / Spotlight / Highlight
Cropping and Re-sizing
Image Stabilization
Change video format
Add Watermark
and much more!

Audio Editing 

Sound Syncing
Noise Removal
Audio Enhancement
Volume Up / Down
Add Voice-Over
Cut or Join Different Audio Sections
Royalty-Free Background Music
Fade In / Out – Audio / Music
and much more!

Education Required:

  • 12th Pass
  • Diploma
  • Any Degree
  • Any PG

SELECTION PROCESS:

1. SUBMIT THE BELOW FORM BY CLICKING APPLY LINK

2.SHORTLISTED CANDIDATES WILL GET THE CALL

3.YOU NEED TO EDIT ONE LONG VIDEO AND ONE SHORT VIDEO/REEL 

4.IF THE VIDEO EDITING SKILLS MEETS THE REQUIREMENT YOU WILL GET THE FINAL CALL.

5.ALL THE BEST

APPLY LINK

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

V the Techee is Hiring for Video Editor Role | Apply Now Read More »

HSBC is Hiring for Contact Centre Representative Role | Apply Now

/ 10th & 12th pass jobs, any graduate jobs, Diploma, latest jobs, non technical jobs, work from home jobs /

JOB ROLE :Contact Centre Representative

Location: Work from Home/Office(HYDERABAD)

ABOUT

  • A customer support job involves assisting customers with inquiries, troubleshooting, and resolving issues related to a company’s products or services. The job may include answering phone calls, responding to emails and chat messages, and providing information and assistance to customers. In addition to technical knowledge of the product or service, customer support representatives should possess strong communication skills, the ability to work well under pressure, and the ability to problem-solve and think critically. They may also be responsible for tracking customer interactions and providing feedback to management on customer satisfaction and areas for improvement

Education Required:

  •  
  • 12thpass
  • diploma
  • Any Graduation
  • Any PG

What you will need to succeed in the role:

  • Must have education standard to at least high school diploma and be of a legal working age
  • Must be proficient language(s) required by the process
  • Open to working flexible shifting schedules
  • Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
  • Takes pride in delivering what is promised in line with the customer and service expectations
  • Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order
  • Ability to work in a high-volume, fast paced environment is required
  • Proficiency with personal computers and basic software packages and specialised applications
  • Excellent communication skills and is polite and friendly at all times
  • Displays patience and empathy

Salary :

  • Salary CTC: 25000/month

  •  
APPLY LINK

HSBC is Hiring for Contact Centre Representative Role | Apply Now Read More »

Valued Opinions is Hiring for Parttime work | Apply Now

/ 10th & 12th pass jobs, any graduate jobs, Diploma, latest jobs, non technical jobs, part-time jobs, work from home jobs /

Work : Do Surveys

Location: Work from Mobile ,work from home

ABOUT

  • Opinions. We all have them, but they don’t always seem valued.

    Do you have strong feelings about fashion? Big ideas on new films? A controversial stance on toothpaste? We want to hear all about it.

    Earn up to ₹200 every time you take an online survey. We pay out when you weigh in.

  • Whatever you’re into, choose a reward to match.

    Earn credit every time you take part and save towards a treat of your choice.

    Redeem gift cards and vouchers from Amazon, Flipkart, M&S, Pizza Hut and much more. Ready to use right away.

  • Take paid surveys, test products, review ads and have your say.

    Tell the brands you use every day what you really think about their products and service.

    Join 3 million members worldwide and help make things better. For everyone.

Education Required:

10th Pass

12th Pass

Diploma

Any Graduation

Any Post Graduation

SKILLS:

  • working with mobile
  • good knowledge on internet

Salary :

  • Remote work
  • per survey you can earn 200
APPLY LINK

Valued Opinions is Hiring for Parttime work | Apply Now Read More »

Tech Mahindra is Hiring for Flipkart Voice Process Associate Telugu| Permanent work from home | Apply Now

/ 10th & 12th pass jobs, any graduate jobs, Diploma, latest jobs, non technical jobs, work from home jobs /

JOB ROLE :Intern - GPU Software Development Engineer

Location: work from home

ABOUT

  • Tech Mahindra Hiring!!

     

    We are hiring for Voice process: Work from Home

     

    Malayalam Salary: Fresher: 160000 PA Take Home 11700(including internet allowance)

    Minimum 6 months and above Experience: 180000 PA Take Home 13700(including internet allowance)

     

    Telugu Language-Fresher:11700 Take Home (including internet allowance)

    Experience: Take Home 13700(including internet allowance)

     

    Kannada Language-Fresher: 15,700(including internet allowance)-HR-Victor

    Experience: Take Home 16,700(including internet allowance)

     

    Qualification Required:

    Minimum qualification: HSC and Diploma and any degree.

    • Requirements: Candidates should have Wi-Fi / Dongle (Minimum 100mbps)
    • Laptop with windows 10 with processor i3, i5, i7, intelpro and above is mandatory.

     

    Location: complete Work from Home.

     

    Process: Flipkart Voice process (To handle customer queries)

     

    Training: 30 Days

     

    Languages Required: Regional language with average English.

    Selected candidates should join immediately. (work from Home)

     

     

    IMPORTANT NOTE TO APPLY:

     

    IF YOU ARE INTERESTED TO APPLY AND READY TO JOIN IMMEDIATELY – CONTACT

    Keerthana 6382707600(Malayalam) /Karthika 8428739761(Kannada)/ Victor 8056400927 (Telugu) – (No calls only share resume to WhatsApp)

    Human Resources

    Tech Mahindra

Education Required:

HSC and Diploma and any degree.

SKILLS:

    • Communications skills on TELUGU
    • Working knowledge of computer
    • Good communication (Written and verbal)

     

Salary :

  • Fresher: 160000 PA Take Home 11700(including internet allowance)

    Minimum 6 months and above Experience: 180000 PA Take Home

APPLY LINK

Tech Mahindra is Hiring for Flipkart Voice Process Associate Telugu| Permanent work from home | Apply Now Read More »

Oracle is Hiring for Customer Service Analyst Role

/ 10th & 12th pass jobs, any graduate jobs, Diploma, latest jobs, non technical jobs, part-time jobs, work from home jobs /

JOB ROLE :Customer Service Analyst 1-Support

Location: HYDERABAD

ABOUT

In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.

Education Required:

  • any graduation & pg
  • 2019,2020,2021,2022 

SKILLS:

  • Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Ideal candidate would have prior working knowledge of or the desire to quickly learn about Oracle Financials, Oracle Service, ITS, Imaging, GSR, the World Wide Web, internal knowledgebase, MSOffice tools and our Electronic Support Service Offerings. In addition, you will need to understand the use of operating systems, hardware environments, software, networking, Oracle products and how they all interrelate in a customer environment. Bachelors degree and prior related experience, an ideal candidate will have excellent communication skills, will have shown prior abilities to be an effective team player, and will demonstrate commitment to ensuring customer success.

     

Salary :

  • 3 LPA
  • EXPECTED
APPLY LINK

Oracle is Hiring for Customer Service Analyst Role Read More »