Role :
Customer Service Executive - DC
Location :
India-Maharashtra-Mumbai
JOB DESCRIPTION:
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- Account services team is responsible for managing several types of corporate customer onboarding and static data maintenances in several systems.
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What you will do
Key Accountabilities
- End to end deliverable management including letters/ returns
- Ensure tracker is updated and reviewed on weekly basis
Job Duties & responsibilities
- Should poses good problem solving skill
- Should have decent knowledge about deliverables handling like cheque books, cards etc
- Guide and help Operations units and branches by resolving their queries pertain to processes and accounts.
Education Required:
- Graduates with 1+ years experience
skills
- Graduates with 1+ years experience
- Self-motivated with good interpersonal and communication skills.
- Good knowledge of MS Excel and MS Word.
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