technical jobs

Business development executives are responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies’ longevity.

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship. To be successful as a business development executive, you should attend networking events with the intention of attracting and retaining clientele. Ultimately, an outstanding business development executive will keep a close eye on clients’ feedback to ensure that our products and services always exceed expectations.

Business Development Executive Responsibilities:

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients’ feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

What is in it for you :
Work from Home | High Earnings up to Rs.1,000 per day | Weekly Salary Payout | Tele-Calling | No Sales Calling

What do we expect:
Work as a freelancer from your home any time in given working window. It is a voice-based calling process- collect/verify and update business profile to meet the desired output. Educate the seller about IndiaMART and create his profile, clarify his doubts and improve quality of outputs.

What are the mandatory requirements:
• You should own a computer with good internet
• An android phone
• Dedicated mobile number/SIM for freelancer work
• PAN card & Aadhar card
• A valid bank account on your name

Hindi and English Understanding and Speaking is MANDATORY.

All you have to do is to apply to our program and follow these simple steps:
1. Provide personal details
2. Complete a small test of approx. 20 min
3. Create your selfie video in a specified format and upload it in the application form (steps given)
4. Keep the documents ready to upload

Please keep approx. 45-60 mins for completing the entire process.

As a DISHTV Freelancer, you will be responsible for providing technical support and customer service to DISHTV customers on a freelance basis. You will assist customers with inquiries, troubleshoot technical issues, and ensure their satisfaction with DISHTV services. This role requires strong technical knowledge, excellent communication skills, and the ability to work independently.

Key Responsibilities:

1. Customer Support: Provide prompt and courteous customer support via phone, email, or chat channels. Address customer inquiries, concerns, and issues related to DISHTV services, packages, billing, and technical problems.

2. Technical Troubleshooting: Diagnose and troubleshoot technical issues reported by customers, including problems with signal reception, set-top boxes, remote controls, and other related equipment. Offer appropriate solutions or escalate complex issues to DISHTV technical teams.

3. Service Activation: Assist customers with service activation, upgrades, and downgrades. Guide customers through the process of selecting and subscribing to DISHTV packages that best meet their needs.

4. Billing and Payments: Handle billing-related inquiries, explain billing details, and assist customers with payment methods and options. Ensure accurate billing information and resolve billing discrepancies as needed.

5. Product Knowledge: Stay updated on DISHTV products, services, features, and promotions. Maintain a comprehensive understanding of DISHTV packages, channel offerings, and equipment specifications to provide accurate information to customers.

6. Documentation: Maintain accurate and organized records of customer interactions, inquiries, and solutions provided. Document troubleshooting steps, resolutions, and any relevant information in the designated systems or databases.

7. Customer Retention: Proactively identify opportunities to enhance the customer experience and promote customer satisfaction. Offer additional services or upgrades when appropriate to maximize customer retention and revenue.

8. Compliance and Policies: Adhere to DISHTV policies, procedures, and compliance guidelines while handling customer interactions. Ensure confidentiality of customer information and comply with data protection regulations.

9. Earn from home Opportunity for Students/House Wives/Retired/VRS/Fresher’s/Experienced with good Hindi & English communication skills.

As a Customer Support Representative at Concentrix, you will be responsible for providing exceptional customer service and support to clients and their customers. You will handle a variety of inquiries, concerns, and issues through multiple channels, including phone, email, and chat. Your primary goal will be to ensure customer satisfaction and enhance the overall customer experience.

Key Responsibilities:

1. Customer Service: Respond to customer inquiries promptly and professionally, demonstrating empathy and understanding. Provide accurate information and solutions to customers’ questions, concerns, and issues.

2. Issue Resolution: Troubleshoot and resolve customer problems effectively, following established procedures and guidelines. Identify and escalate complex issues to the appropriate department or supervisor for further assistance.

3. Communication: Communicate with customers via phone, email, and chat in a courteous and professional manner. Use active listening skills to understand customer needs and provide appropriate solutions.

4. Product Knowledge: Develop a comprehensive understanding of the products or services offered by the clients you support. Stay updated on product features, specifications, and updates to provide accurate and up-to-date information to customers.

5. Documentation: Accurately document customer interactions and transactions in the designated systems or databases. Maintain detailed and organized records of customer inquiries, issues, and resolutions.

6. Quality Assurance: Adhere to established quality standards and guidelines to ensure consistent and high-quality customer support. Meet or exceed key performance indicators (KPIs) related to customer satisfaction, response time, and issue resolution.

7. Team Collaboration: Collaborate with colleagues and team members to share knowledge, best practices, and insights. Participate in team meetings, training sessions, and ongoing professional development activities.

8. Continuous Improvement: Proactively identify opportunities for process improvements and customer service enhancements. Provide feedback and suggestions to supervisors and m