Amber student is hiring for Customer Support Intern | Apply Now
Role :
Customer Support Intern (Rotational Shift)
Location :
WORK FROM HOME
JOB DESCRIPTION:
- To join our Customer Support team, we are seeking motivated and customer-focused interns and apprentices. Strong communication abilities, a customer-first mentality, and the ability to work rotating shifts are all necessary for this position.
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What you will do
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- Answer consumer questions in a timely and professional manner via chat, phone calls, and emails.
• Manage a lot of client interactions while upholding standards of quality
• Recognize client concerns and offer precise solutions
• Continue to have solid product and process knowledge across all support channels.
• Work together with internal teams to resolve issues and close tickets.
• Uphold service-level agreements (SLAs) and turnaround times.
· Maintain excellent customer satisfaction ratings and provide a satisfying customer experience.
• Accurately record customer interactions
Education Required:
Any Graduation
Any stream
Fresher’s
Experienced also
skills
- Any skills related to the role
- the selected Should have excellent English communication with a decent accent
- the selected persons must have basic knowledge about Customer Support
BASIC QUALIFICATIONS
- Good Fluency in English
- You are a bachelor’s degree or equivalent years of work experience
- You must have ability to conduct large volumes of research, particularly via Google
- You should have strong attention to detail
- You must have sound knowledge of Microsoft Office and Google applications
- You need to have excellent written and verbal communication skills
- You are able to meet deadlines and work under pressure
- • Outstanding written and vocal English communication abilities (required)
• At ease performing the required rotational shifts
• Excellent problem-solving and customer-oriented skills
• The capacity for efficient time management and multitasking
• Maintaining composure, patience, and professionalism when interacting with clients
• At ease with email, chat, and phone assistance
• Students and recent graduates seeking experience working with customers are invited to apply.
HOW TO APPLY :
• First, read through all of the job details on this page.
Scroll down and press the Apply Link button.
• To be redirected to the official website, click on the apply link.
• Fill the details with the information provided.
Before submitting the application, cross-check the information you’ve provided.
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SALARY :
Expected Fresher Salary -3-5 Lacs P.A.
