Role :
Software Engineer
Location :
Bangalore, India
JOB DESCRIPTION:
Engineer is responsible for overall health [Includes monitor of infrastructure, network, and application], Analyzing, and troubleshooting platforms of push-to-talk communications solutions provided by Motorola Solutions.
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What you will do
Ready to work in a 24*7 mission-critical environment. This includes shift work and weekends.
Engineers should be responsible for providing 24/7 on call support to satisfy the critical services agreed with the customer.
Able to troubleshoot complicated, cross-platform issues handling OS, Networking, and Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot application and infrastructure issues
Troubleshoot, debug and drive ‘Push-To-Talk’ solution issues to resolution by joining live troubleshooting calls with customers, capturing application logs, and network captures, and escalating the issue to a next-level engineer if necessary.
Deploy the ‘Push-To-Talk’ application and configure the network for communication across servers.
Monitor network performance, application performance, and service integrity.
Develop tools and provide web services to parse application logs, system health information, and network captures to help in faster debugging and reduce issue resolution time.
Develop tools to automate monitoring that assess and monitor Key Performance Indicators of the ‘Push-To-Talk’ solution and provide one-stop interfaces that indicate the health of the solution.
Education Required:
- Graduate
skills
Basic Networking Protocols
A background in Linux/Unix Administration
Web-based applications debugging
Docker and Azure Basics [Understanding of Virtualized Environments]
Basic understanding of AWS Cloud Watch
Great communication skills
Able to tackle customer calls
Azure DevOps
Databases
Linux Administration and Shell Scripting
Kubernetes and Docker
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