Role :
Application Support Engineer - Teamcenter
Location :
Pune, Maharashtra, India • Chennai, Tamil Nadu, India
JOB DESCRIPTION:
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
Explore more new job openings
What you will do
- Providing Teamcenter Installation and Configuration support to our customers in Asia Pacific
- Crafting OOTB Teamcenter Environment on Cloud for reproducing customer issues and resolving the same.
- Duplicating Customer issues and providing detailed documentation to Product Development for further investigation and resolution, in case of product issue.
- May need to work on weekends to support our premium customers.
- Mentoring Junior Team Members!
- Timely resolution of issues and handling customer escalations.
- Ability to identify problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
- Documenting FAQ, and knowledge base content for consumption by users.
- Write technical articles and crafting videos, which will be published online via Support Center.
Education Required:
- Bachelor’s/Master’s Degree in Engineering or Computer Science (or equivalent experience)
skills
- Demonstrable experience on Teamcenter implementation or supporting Large Teamcenter Customers.
- Good knowledge of Windows and Linux Operating system, Networking, Database and Security concepts!
- Proven knowledge of industry standard methodologies regarding PLM (product lifecycle management)
- Superb communication skills in English, both verbal and written
Get instant updates on the latest jobs! Join our WhatsApp and Telegram groups.
To join our WhatsApp channel and Telegram Group – Click on the WhatsApp and telegram icons below
