Role:chat/voice Support
Location: HYDERABAD
JOB DESCRIPTION:
Immediate Openings for International chat/voice support_Tech Mahindra(Hyderabad)
Experience :0-5 Years
max Package : 2.59 LPA – 5.5 LPA
Location : Hyderabad
Note : Saturday and Sunday we don’t have any walk-in for interview or HR team is not working on weekends.
Key Responsibilities:
Handling customer queries on Web Chat, E-mails and Social Media
Educate current and potential customers with product and service information
Maintain accurate customer records
Identify and escalate priority issues to the Team Leader and Ops Team
Qualifications
• A Bachelors degree from any stream if a Fresher
• Minimum HSC with a minimum of 1 year of relevant experience
• Passionate about customer care
• **Good typing skill**
• **Fluent in written and spoken English**
• Able to work well under pressure and under minimum supervision
• A fast learner who is able to work with set targets.
• Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
• International Non-voice Process.
• 24/7 shift (Graveyard shift included)
• 5 Days work (2 Days rotational off)
two way Cab Provided
• Completely Work from Office
Interested Can share your resume to MK00992971@techmahindra.com or MuruganiMahesh.Kumar@TechMahindra.com 7989570281
Education Required:
• A Bachelors degree from any stream if a Fresher
• Minimum HSC with a minimum of 1 year of relevant experience
skills
• **Good typing skill**
• **Fluent in written and spoken English**
• Able to work well under pressure and under minimum supervision
• A fast learner who is able to work with set targets.
• Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
• International Non-voice Process.
• 24/7 shift (Graveyard shift included)
• 5 Days work (2 Days rotational off)
two way Cab Provided
• Completely Work from Office