JOB ROLE: Executive Diploma Trainee
Location BANGALORE
JOB DESCRIPTION:
- Ensuring field service activity for LV (Low Voltage) inverters range from 1 KW to 2 MW customers throughout India
- Supporting customers, field installations and commissioning all related ABB products
- Typical customers like end users, channel partner, EPC’s and providing field service expertise, service execution and build relationships with users
- Resolving inverter issues, hardware, firmware, application as needed along with building customer confidence and ease customer experience by supporting our drives supplied
- Regional expert and execution lead for field service best-practices, customer delight and efficiency
- Collaborating with sales and services teams to build relationships and support new projects with customers
- Knowledge on root cause of the problems etc
Education Required:
- Minimum qualification of Diploma or Bachelor of Engineering in Electrical / Electronic
Skills Required:
- Knowledge of drives (DC, LV, SPRS & Multicell) and technology along with industry standards and codes (NEC, UL, IEEE, utility interactivity etc.)
- Excellent computer skills including microsoft outlook etc along with verbal and written communication skills (English language is must)
- Expertise in multiplexer, agile, speed and problem solving oriented, systematic, organized, eager to travel regularly and with short notice for sake of customer satisfaction and field portfolio performance goals