Role: Relationship Officer
Location : PAN INDIA
JOB DESCRIPTION:
Aditya Birla Housing Finance is hiring for the role of Relationship Officer (RO)
The purpose of this role is to execute sales operations and source/ manage ground-level client relationships for the Direct channel (builders, connectors, brokers, references, etc.) in line with assigned sales targets and focus areas. It also coordinates with Risk and Operations teams to ensure compliant and efficient sales operations and portfolio health.
Number of Vacancies: 2000
Responsibilities of the Candidate:
- Work with the Sales Manager to plan and execute sales operations, including cross-selling etc.
- Work on assigned and identified prospects list for the client relationship
- Understand and communicate product characteristics and benefits to end customers effectively in order to enhance the effectiveness of sales efforts
- Attend to customer complaints effectively, escalating critical cases to Sales Manager as required.
- Ensure adequate focus on different distribution channels, working with Manager for interfacing with senior stakeholders/complex cases. Implement prescribed processes and best practices to enhance operational effectiveness, productivity, and sales performance
- Build relationships with internal stakeholders to ensure smooth operations
Recruitment ProcesS
Cognitive Test
Attempt the Cognitive assessment within the stipulated time period. This is also an eliminatory round and shortlisted candidates will get an opportunity to appear for interviews.
Interview
Shortlisted candidates may be interviewed by the Panel Members from Aditya Birla Capital
Education Required:
- Final Year Under Graduate Student (Any discipline
SKILLS
- Communication
- Product-market awareness
- Execution Skill