Role:Customer service(Work from Home)-Andhra Pradesh
Location:WORK FROM HOME
JOB DESCRIPTION:
Amazon Is Hiring -Customer service(Work from Home)-Andhra Pradesh
Candidates anywhere from Andhra Pradesh are Eligible & Excellent communication skill is Mandate
Role: Customer Service associate :
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. Youll be the first point of contact for our customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Salary: 202000 to 288600 LPA/-
Additional Perks and Benefits
- Over time and night shift allowance
- Internet Allowance
- Sodexo – Zeta meal
- Insurance
Please read the complete JD before you apply(Virtual interview link is below) : To apply & complete the assessment, you will need a laptop/PC with Webcam and headphone with good microphone.
- Do not apply from mobile phone or Tablet.
- Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 20Mbps)
- Assessment should be attempted only on a laptop/ desktop with functioning web camera & usage of Headphone with microphone is must Must be proficient in English
Please click the below link or copy paste the link in a google chrome browser to take the assessment
https://amazon.force.com/BBJobDetails?AZREF=https%3A%2F%2Fhvr-amazon.my.salesforce.com%2F&reqid=a0R4U00000P1TTiUAN
Desired Candidate Profile
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
- Excellent English communication is Mandate
- Should be flexible to work in shifts
- Effective time management skills and ability to prioritize work time to ensure productivity and department standards
- Ability to communicate clearly with both internal and external customers
- Good comprehension skills – ability to clearly understand and address customer issues appropriately
- Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
- Good typing skills
Education Required:
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
skills
- Excellent English communication is Mandate
- Should be flexible to work in shifts
- Effective time management skills and ability to prioritize work time to ensure productivity and department standards
- Ability to communicate clearly with both internal and external customers
- Good comprehension skills – ability to clearly understand and address customer issues appropriately
- Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
- Good typing skills
