Job Role :Customer Service Administrator
Location: WORK FROM HOME
JOB DESCRIPTION:
This role will support the Customer Service team based in New Zealand to action a large volume of non-voiced related enquiries, email requests from our retail customers, and our internal business partners. The role is also responsible for actioning broker Closings and a number of daily reports the team receive, responding to emails from our retail customers with accurate information about – new or existing policies, questions about policy coverage, instalment payments, cancellations, changed risk (e.g. adding a new driver; changing address etc.)
Education Required:
12TH PASS
DIPLOMA
ANY GRADUATION
ANY STREAM
SKILLS:
This role will support the Customer Service team based in New Zealand to action a large volume of non-voiced related enquiries, email requests from our retail customers, and our internal business partners. The role is also responsible for actioning broker Closings and a number of daily reports the team receive, responding to emails from our retail customers with accurate information about – new or existing policies, questions about policy coverage, instalment payments, cancellations, changed risk (e.g. adding a new driver; changing address etc.)
