Role:Support Analyst
Location: work from home/HYDERABAD
JOB DESCRIPTION:
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Job Description
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. This is a fixed-term 12-24 month role with Deloitte Global (DTTL) ideal for individuals who would like to gain global experience and return to a role wholly serving their Deloitte firm at the end of the term. Due to the global nature of this role, relocation is not required, nor supported. Candidates would be expected to work from their current location.
Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.
Roles and Responsibilities
This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines. Keep users informed about their Incidents’ status at agreed intervals. Log all Incident/Service Request details & functions as the first point of contact for users
Education Required:
Any Graduation
skills
Excellent interpersonal and communication skills (written, verbal, and presentation) to be able to communicate in a global, virtual platform
- Should demonstrate higher sense of ownership, attention to detail and process adherence.
- Should be customer centric and focus on solving the customer reported issues in the most impactful way
- This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines. Keep users informed about their Incidents’ status at agreed intervals. Log all Incident/Service Request details & functions as the first point of contact for users
