JOB ROLE:CONTENT MODERATION
Location - Hyderabad/Secunderabad
JOB DESCRIPTION:
• Provide resolution to maintain standards of quality.
• Review content and provide resolution based on prescribed guidelines.
• Recognize trends and patterns and raise issues timely.
• Provide insights to help improve the support to the users.
• Maintain a thorough understanding of process and policies.
• Provide excellent customer service to our customers.
Education Required:
• Any Graduate
• Freshers are eligible.
• Fluent in English Language
Skills Required:
verbal communicationFresherContent moderation
strong communication skillscontent curationcustomer servicecontent writingcontentcontent managementcommunication skillscustomer support