Role :
Intern / Apprentice
Location :
Mumbai, Maharashtra, India
JOB DESCRIPTION:
This position works under the guidance of more senior professional colleagues. The Intern / Apprentice assists with tasks relevant to the specific area or function. This position allows the incumbent the opportunity to develop capability in his/her area of study.
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What you will do
- Gain knowledge and experience in area of specialisation or function
- Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
- Remain current with the industry developments related to the relevant specific area or function
- Provide general administrative to the specific area or function
- Coordinate meetings, minute taking, logistics, filing and record keeping
- Assist with the preparation and distribution of reports and review system data for accuracy
- Identify errors or discrepancies they will investigate and correct or escalate them for resolution
- Provide support to clients in low complexity matters and maintain a log and/or list of all the queries
- Contribute to client engagement and the success of the team
- Accepts designated, business-focus projects to research, propose ideas and solutions
- Assist in preparing information and research materials
- create and maintain PowerPoint presentations
Education Required:
- Secondary school qualification or equivalent
skills
- Attention to detail
- Good verbal and written communication skills
- Professional attitude and appearance
- Ability to prioritise tasks and multitask
- Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
- Ability to deliver a quality service through their support offering
- Passion for continuous improvement
- Self-motivated and a passion to learn
- Ability to work in a team-orientated, collaborative environment
- Good planning, organizing and time management skills
- Analytical mind with an inclination for identifying issues and/or defects
- Knowledge and interest in the specific area or function
- Knowledge of tools and methodologies associated with the specific area or function
- Ability to apply theoretical knowledge in a practical manner
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