Role: KYC/ATO
Location: WORK FROM HOME
JOB DESCRIPTION:
- Providing excellent customer service via our in-app live chat
- Identifying and helping our users with FinCrime related processes
- Helping our users with their onboarding experience
- Analysing KYC documents and processing data they possess
- Analysing risk assessments and red flags
- Investigating account takeover reports and fraudulent transactions reports
- Driving various projects to improve processes and procedures within the team
- Handling sensitive or confidential information
- Representing Revolut online at all times
- Collaborating with other teams globally to tackle customers’ issues
Education Required:
Any Graduation
Any Post Graduation
SKILL:
- Flawless English language skills (C1-C2 level)
- Excellent communication skills
- Strong attention to detail and analytical skills
- Self-learning, problem-solving skills
- Ability to work well under pressure
- Willingness to work different shifts
- Bachelor’s degree or equivalent – recent university grads welcome!
- Strong writing skills and great numeracy & IT skills