Role:Support Specialist (KYC/ATO)
Location: work from home
JOB DESCRIPTION:
- Helping our users with their onboarding experience via our in-app live chat
- Analyzing KYC documents and processing data they possess
- Representing Revolut online at all times
- Collaborating with other teams across London, Moscow, Porto, and Lithuania to tackle any customer issue
Education Required:
- A Bachelor’s degree or equivalent
skills
- Fluency in English with excellent communication skills
- A Bachelor’s degree or equivalent
- The ability to explain complex issues in an easy and understandable manner
- Strong writing skills and great numeracy and IT skills
- Strong attention to detail and analytical skills
- Empathy and love for helping people
- To be driven and self-motivated with a highly flexible team player attitude
- A self-learning, independent problem-solving approach
Nice to have
- Prior customer support experience
- Fluency in multiple languages
