Role :
Voice / Blended - Other
Location :
Hyderabad/Secunderabad, India
JOB DESCRIPTION:
We have recently been ranked #5 among Indias Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among Indias Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among Indias Best Workplaces for Women in 2022.
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What you will do
- Responsible for handling inbound calls from customers and providing them with exceptional customer service.
- Maintaining accurate records of customer interactions.
- Resolving customer complaints in a timely and professional manner.
- Providing exceptional customer service.
- Strong problem-solving skills.
- Ability to work independently or as part of a team.
- Ability to multitask and work under pressure.
Education Required:
- Candidates must have completed at least 10+2 in education.
skills
- International calling experience is mandatory.
- Excellent verbal and written communication skills.
- Require someone who can work flexible night shifts/rotational shifts.
- Min 0-3 years of experience is mandate (Freshers Can also apply)
- Immediate joiners are preferable.
- Must have completed 10+2 or graduation in any discipline
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