You have to Provide outstanding consultative service to a high volume prospective student pool through phone, email, chat, and other tools through the full enrolment process
You must Follow up with predictions and applicants by phone and written communication, ensuring they are moving through the process in a timely manner
You must use present information and leadership from university partners to develop program playbooks, chat and calling scripts for individual degree programs
You have to Contribute in experiments to develop scaled communication strategy and demonstrate impact of nurture efforts
You have to Maintain a high level of information and sympathetic of current higher education trends, practices, and policies in the local market
JOB ROLE 01: Graduate Trainee
JOB ROLE 02: Engineer Trainee
Location - Work from Home(PAN-INDIA)
JOB DESCRIPTION:
Responsible for as long as IT Infrastructure support covering cloud and on premise products like Windows, Cloud Computing, End User Computing, Desk Side Services and other business applications to our global customers.
Cooperate with 5.6+ Million Users globally to ensure seamless functioning of business
Work in company with various business areas like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
Deliver expert solutions on infrastructure, applications, hardware and software installations and networking queries
Answerable for gathering information through client conversation and ensuring optimal resolution
To preserve business agreed timelines and resolve issues within that time line
Involve in business interactions with end users to provide innovative approaches
Assess the critical needs of the users and provide quality deliverables to enhance user satisfaction
Explain user queries and work collaboratively to ensure there is no business impac
Education Required:
Graduate Trainee- BCA,BSc, B.Com; BBA/Any 3 years Graduation program UG full time degree
Engineer Trainee- B.E/ B. Tech/ M.E/ M.Tech/MCA/M.S / M.Sc( any domain / all specializations (full time))