Role :
Associate human resources operations representative
Location :
Hyderabad, India
JOB DESCRIPTION:
This role is responsible for delivering HR transactions in a timely and accurate manner; leading logical conclusions to inquiries; executing against required data received and record maintenance; and understanding of HR policies and procedures requirements. The role works closely with internal stakeholders such as Employee relations, compliance team, HRBP and US stakeholders.
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What you will do
- Review and respond to HR online requests
- Perform quality review and validation of employee records
- Utilize HR online tools to research employee information
- Prepare and submit employee records for inclusion in the personnel file
- Validate receipt of employee records in the online repository
- Research and troubleshoot any type of issue related to the personnel file administration
Secondary (what she/he does 20% of the time)
- Use HR online tools to redirect inquires to the appropriate team
- Document and track quality feedback
- Escalate requests to rescind employee records
- Provide guidance to all levels of employees regarding personnel record policies and procedures requiring some policy interpretation
- Collaborate with internal partners on employee records initiatives
Education Required:
- Minimum Educational Qualification – B. Com & PG HR / MBA (HR) related discipline
skills
- Ability to adhere to established attendance policies
- Demonstrated ability to work with leaders and team members at all levels and across functional lines
- Demonstrated effective verbal and written communication skills
- Highly detail oriented with a high level of accuracy
- Strong prioritization and follow-up skills
- Demonstrated experience establishing and maintaining effective working
- Basic understanding of the banking industry
- Good analyzing and decision-making skills
- Basic understanding of operating system
- Ability to work under pressure
- Exhibits commitment to the company
- Fosters teamwork
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