Role:Intern (Software Testing)Sales Operations Analyst
Location: hybrid/remote
JOB DESCRIPTION:
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.
Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.
Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
The Role:
We are seeking a highly motivated, detail-oriented, mid-career level individual to join our team as Sales Operations Analyst. In this role you will play a critical role in supporting our sales team and optimizing our sales processes. This is an excellent opportunity for someone with 4+ years of sales operations experience to gain valuable experience with several sales operations focused SaaS tools while helping the company grow with timely reports and insights in the fast-paced world of enterprise software sales.
Remote or in-office – Working hours are primarily US hours
This role is currently open for a hybrid/remote arrangement within India.
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What you will do
Responsibilities:
- Sales Data Analysis: Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement. Generate regular reports and dashboards for the sales team and management.
- CRM Management: Manage and maintain our Customer Relationship Management (CRM) system, ensuring accurate and up-to-date data entry, reporting, and pipeline management.
- Process Improvement: Collaborate with cross-functional teams to identify inefficiencies in the sales process and propose solutions to enhance sales productivity and effectiveness.
- Sales Forecasting: Assist in sales forecasting by analyzing historical data, market trends, and sales pipelines to provide accurate revenue projections.
- Sales Enablement: Support the sales team with the necessary tools, resources, and training to maximize their performance and drive revenue growth.
- Territory Planning: Assist in defining and optimizing sales territories, ensuring balanced workloads and targeted sales strategies.
- Sales Analytics: Conduct competitive analysis and market research to identify opportunities and understand market dynamics.
- Sales Performance Tracking: Track sales team performance against key performance indicators (KPIs) and provide insights to the sales leadership team.
- Sales Process Documentation: Create and maintain documentation for sales processes, guidelines, and best practices.
Education Required:
Basic Qualifications:
- Analytical Skills: Strong analytical and problem-solving abilities with the ability to translate data into actionable insights.
- Attention to Detail: Meticulous attention to detail to ensure accurate data analysis and reporting.
- Time Management: Ability to keep track of and deliver against deadlines.
- Communication: Excellent verbal and written communication skills to collaborate with cross-functional teams and effectively present findings.
- Tech-Savvy, CRM Proficiency: Familiarity with CRM systems (e.g., Salesforce, HubSpot) and other sales related SaaS tools (e.g., Linkdedin Sales Navigator, Clari, Outreach, ZoomInfo, …) is required
- Team Player: Demonstrated ability to work effectively in a team-oriented and collaborative environment.
- Adaptability: Ability to thrive in a fast-paced and dynamic startup environment.
- Sales Experience: Previous experience in sales or sales operations is highly preferred.
- Bachelor’s or higher degree in computer science, engineering, or related technical field
- Bachelor’s degree in Marketing, Business Administration, or a related field.
Preferred Qualifications:
- Startup experience
- Enterprise SaaS experience
skills
Basic Qualifications:
- Analytical Skills: Strong analytical and problem-solving abilities with the ability to translate data into actionable insights.
- Attention to Detail: Meticulous attention to detail to ensure accurate data analysis and reporting.
- Time Management: Ability to keep track of and deliver against deadlines.
- Communication: Excellent verbal and written communication skills to collaborate with cross-functional teams and effectively present findings.
- Tech-Savvy, CRM Proficiency: Familiarity with CRM systems (e.g., Salesforce, HubSpot) and other sales related SaaS tools (e.g., Linkdedin Sales Navigator, Clari, Outreach, ZoomInfo, …) is required
- Team Player: Demonstrated ability to work effectively in a team-oriented and collaborative environment.
- Adaptability: Ability to thrive in a fast-paced and dynamic startup environment.
- Sales Experience: Previous experience in sales or sales operations is highly preferred.
- Bachelor’s or higher degree in computer science, engineering, or related technical field
- Bachelor’s degree in Marketing, Business Administration, or a related field.
Preferred Qualifications:
- Startup experience
- Enterprise SaaS experience
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