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Role:Client Servicing Intern
Location: work from home
JOB DESCRIPTION:
1. Assist in maintaining strong client relationships by providing exceptional customer service and resolving any queries or issues promptly.
2. Collaborate with cross-functional teams to ensure seamless execution of client projects and campaigns.
3. Conduct research and analysis to identify client needs and preferences, contributing valuable insights to the team.
4. Prepare and deliver engaging presentations to clients, showcasing our services and capabilities.
5. Support the client servicing team in creating and implementing effective strategies to enhance client satisfaction and retention.
6. Monitor and track project progress, ensuring timely delivery and adherence to client requirements.
7. Generate regular reports and presentations using MS Excel and other tools, providing valuable insights to the management team.
Education Required:
B.E./B.Tech – Branches of Cyber Security, Information Technology, Computer Science, Software Engineering, EEE, ECE, EIE and other/ ancillary Circuital branches
- Graduating year – 2024
- Cumulative Grade Point Average (CGPA) of 60% equivalent with no standing backlog/arrears
- Student has not been assessed by Deloitte in the past six months
skills
Excellent interpersonal and communication skills (written, verbal, and presentation) to be able to communicate in a global, virtual platform
- Should demonstrate higher sense of ownership, attention to detail and process adherence.
- Should be customer centric and focus on solving the customer reported issues in the most impactful way
- Moderate analytical and problem-solving skills to identify areas of continuous improvement