Role :
Data Center Inventory & Asset Technician
Location :
Hyderabad, Telangana, India
JOB DESCRIPTION:
As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.
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What you will do
- Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
- Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices. This includes information processing, packaging, shipment, and return receipt for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to the RMA warranty process.
- Develop a working knowledge of stock control and inventory management practices and procedures.
- Ensure accurate documentation of incoming and outgoing deliveries as well as records.
- Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
- Perform cycle audits and data corrections to meet all inventory controls.
- Help to reconcile and report inventory discrepancies.
- Ensure detailed physical inventory tracking and staging.
- Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
- Comply with all security and data management policies.
- Embody our culture and values.
Education Required:
- High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field
- OR equivalent experience.
skills
- Any skills related to the role
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