amazon recruitment

Amazon is hiring for Virtual Customer Support Associate – Telangana | Apply Now

Role:Virtual Customer Support Associate - Telangana

Location:WORK FROM HOME

JOB DESCRIPTION:

Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our  customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

What are your hours?
This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.

Education Required:

12TH PASS
DIPLOMA
ANY DEGREE
ANY PG

skills

Minimum age: 18 years old

  • Have the right to work in India
  • Strong communication skills in English (both written and oral fluency)
  • Experience working with a computer
  • The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
  • Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
  • You’ll need a quiet, distraction free work space (dedicated office space with a desk and chair)
  • From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).


What strengths will you bring?

  • Hard-working, articulate, and detail-oriented
  • Friendly and customer-focused in every situation
  • Ability to learn quickly and embrace change
  • Comfortable multi-tasking in a high-energy environment.


What benefits will you receive?
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

  • Medical insurance
  • Pension plan
  • Internet allowance
  • Lifestyle benefits and retail discounts through our Amazon Extras program
  • Expert training and ongoing opportunities to learn more and develop your skills

SALARY:as per the company norms

HOW TO CREATE YOUR RESUME

Amazon is hiring for Virtual Customer Support Associate – Telangana | Apply Now Read More »

Amazon is hiring for ML Data Associate | Apply Now

Role:ML Data Associate

Location: work from home/HYDERABAD

JOB DESCRIPTION:

ime and Venue

6th November – 8th November from 9.30 AM – 12.00 PM onwards

HYD 16, Phoenix Sez Access Rd, Phase 2, HITEC City, Hyderabad, Telangana 500081. Besides Holiday Inn

Walk-In location:

Address: HYD 16, Phoenix Sez Access Rd, Phase 2, HITEC City, Hyderabad, Telangana 500081. Besides Holiday Inn

 

Experience Range: 0 to 2 Years

 

Interview Date – 06th Nov – 08th Nov

 

Timing – 9.30 am to 12:00 pm



Role & responsibilities
• Work with a range of text, speech and other types of data.
• Deliver high-quality labelled data, using guidelines provided to meet our KPIs, and using
in-house tools and software.
• Report issues with tools and software as and when they occur.
• Show Ownership and initiative when providing feedback for improvements to existing
tooling that can increase the amount and quality of the data we process – we believe every
ground-breaking change starts with a small idea!
• Maintain strict confidentiality and follow all applicable Amazon policies for securing
confidential information.

 

A day in the life
We are looking for a Data Associate (DA) to undertake the task of foundational labelling
functions, such as dialogue evaluation on speech & text data, to assess and improve Alexas performance in everyday situations.
To effectively change the world, you need to be a bit different – your adaptability, focus, and attention to detail in a constantly shifting environment are unparalleled; you pride yourself on your ability to recognize issues – and come up with elegant and innovative solutions. You will be a part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use Artificial Intelligence. So, an inner drive, individuality, and a creative mind are extremely beneficial.

 

About the team
The Alexa Data Services (ADS) organization provides data creation, curation, and analytics
services to help develop, test, and train the Alexa AI. We work closely with Amazon
Machine Learning (ML) Science and modelling teams, providing the critical data they need
to improve Alexas speech recognition and language understanding capabilities.

Education Required:

• A graduate in any field of study. Quantitative fields such as science and engineering preferred but not mandatory • Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox etc. are required

skills

  • Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox etc. are required • Flexibility and Interest to do repetitive tasks is required • High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential

SALARY:INR 2.5 Lakh plus variable benefits.

HOW TO CREATE YOUR RESUME

Amazon is hiring for ML Data Associate | Apply Now Read More »

Amazon is hiring for ML Data Associate-I | Apply Now

Role:ML Data Associate-I

Location: work from home/HYDERABAD

JOB DESCRIPTION:

* Work with a range of text, speech and other types of data.
* Deliver high-quality labelled data, using guidelines provided to meet our KPIs, and using
in-house tools and software.
* Report issues with tools and software as and when they occur.
* Show Ownership and initiative when providing feedback for improvements to existing
tooling that can increase the amount and quality of the data we process – we believe every
ground-breaking change starts with a small idea!
* Maintain strict confidentiality and follow all applicable Amazon policies for securing
confidential information.

Education Required:

  • Bachelor’s degree in a relevant field or equivalent

skills

  • Proficiency in English grammar and spelling (both written and verbal)
  • Comfortable working with speech from various dialects and accents of one or more of the following regional languages: English
  • Excellent computer skills, including MS Office, with good typing speed (> 40 wpm and >90% accuracy) and basic troubleshooting abilities.
  •  

SALARY:as per the company norms

HOW TO CREATE YOUR RESUME

Amazon is hiring for ML Data Associate-I | Apply Now Read More »

Amazon VCS Work from home Job | Apply Now

Role:Customer service(Work from Home)-Andhra Pradesh

Location:WORK FROM HOME

JOB DESCRIPTION:

Amazon Is Hiring -Customer service(Work from Home)-Andhra Pradesh

 

Candidates anywhere from Andhra Pradesh are Eligible & Excellent communication skill is Mandate

 

Role: Customer Service associate :

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. Youll be the first point of contact for our  customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

 

Salary: 202000 to 288600 LPA/-

 

Additional Perks and Benefits

  • Over time and night shift allowance
  • Internet Allowance
  • Sodexo – Zeta meal
  • Insurance

 

Please read the complete JD before you apply(Virtual interview link is below) : To apply & complete the assessment, you will need a laptop/PC with Webcam and headphone with good microphone.

 

  • Do not apply from mobile phone or Tablet.
  • Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 20Mbps)
  • Assessment should be attempted only on a laptop/ desktop with functioning web camera & usage of Headphone with microphone is must Must be proficient in English

 

Please click the below link or copy paste the link in a google chrome browser to take the assessment

 

https://amazon.force.com/BBJobDetails?AZREF=https%3A%2F%2Fhvr-amazon.my.salesforce.com%2F&reqid=a0R4U00000P1TTiUAN

 

Desired Candidate Profile

  • Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
  • Excellent English communication is Mandate
  • Should be flexible to work in shifts
  • Effective time management skills and ability to prioritize work time to ensure productivity and department standards
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills

Education Required:

  • Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply

skills

  • Excellent English communication is Mandate
  • Should be flexible to work in shifts
  • Effective time management skills and ability to prioritize work time to ensure productivity and department standards
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills
  •  

SALARY:as per the company norms

HOW TO CREATE YOUR RESUME

Amazon VCS Work from home Job | Apply Now Read More »

Amazon is hiring for Virtual Technical Customer Service Role | Apply Now

Role:Virtual Technical Customer Service

Location: WORK FROM HOME

JOB DESCRIPTION:

  • An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.  This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.  Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Education Required:

10 + 2. Any graduate/ PG is eligible to apply.

skills

Communication Skills:
 Excellent communication skills (written and verbal)
 Ability to communicate correctly and clearly with all customers
 Excellent documentation skills
 Good comprehension skills ability to clearly understand and state the issues customers present
 Ability to concentrate follow customers issues without distraction to resolution
 Good composition skills ability to compose a grammatically correct, concise, and accurate written response
 Work successfully in a team environment as well as independently

Computer Knowledge/Skills:
 Ability to use a desktop computer system
 Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
 Excellent typing skills
 Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
 Demonstrates an ability to successfully navigate websites
 Demonstrates a proficient knowledge of email applications
 Demonstrates an ability to learn in various media
 Ability to successfully adapt to changes in the work environment

Customer Focus:
 Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
 Ability to empathize with and prioritize customer needs
 Demonstrates interpersonal skills with a diverse customer base
 Demonstrates conflict resolution, negotiation, and de-escalation skills
 Demonstrates ownership to resolve challenging customer issues, escalating when necessary
 Ability to determine customer needs and provide appropriate solutions
 Maintain regular and reliable attendance, including the daily schedule as assigned
 Flexible with the working schedule; may be expected to work weekends, holidays and events
 Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:
 Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
 Ability to approach problems logically and rationally
 Action oriented and self-disciplined
 Organized and detail-oriented
 Ability to quickly and effectively prioritize work time in various departments to meet business need
 Ability to maintain composure in highly escalated situations
 Qualified candidates will be comfortable in a multi-tasking, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.

SALARY:as per the company norms

HOW TO CREATE YOUR RESUME

Amazon is hiring for Virtual Technical Customer Service Role | Apply Now Read More »

Global Logic is Hiring for Apprentice Role | Apply Now


JOB ROLE:Apprentice

Location – WORK FROM HOME/OFFICE

JOB DESCRIPTION:

We are hiring for Apprentice at GlobalLogic Designation: ApprenticeWork Location: Hyderabad Perks & Benefits

  • CTC: 9,000/- to 10,000/- per month
  • Free Food
  • Free two-way transport

 Eligibility

  • Any 10+3 Diploma Fresher
  • Candidate must be willing to work from office

Note: Graduates are not eligible for this job Job Description:

  • Candidate should possess excellent communication skills, problem -solving skills
  • Shall work on real time support
  • Search and documenting details into the tool

 Ability/ Skills:

  • Creative problem-solving and analytical skills
  • Must be proficient in navigating and using computer and internet
  • Team player with exceptional interpersonal and solution-oriented attitude
  • Willing to work in rotational shifts (2 Week Offs)
  • Good typing speed

 We offer:

  • Interesting and challenging work in a large and dynamically developing company
  • Exciting projects involving the newest technologies
  • Professional development opportunities
  • Excellent compensation and benefits package, performance bonus program
  • Modern and comfortable office facilities

Education Required:

Diploma

Skills Required:

  • Creative problem-solving and analytical skills
  • Must be proficient in navigating and using computer and internet
  • Team player with exceptional interpersonal and solution-oriented attitude
  • Willing to work in rotational shifts (2 Week Offs)
  • Good typing speed


SALARY: AS PER THE NORMS



APPLY LINK


https://youtu.be/QYkhyjs5xDkhttps://youtu.be/Yl4M83qsP_ohttps://youtu.be/q4f_7FEb3BMhttps://youtu.be/ozgzYwgDqVQhttps://youtu.be/3VEXUnXk1E0

HOW TO CREATE YOUR RESUME

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Global Logic is Hiring for Apprentice Role | Apply Now Read More »

Reliance is Hiring for Customer Service Role | Apply Now


JOB ROLE:Associate

Location – WORK FROM HOME/OFFICE

JOB DESCRIPTION:

 BusinessCentroFamilyCentral Stores  Greet every customer as they enter the store.Attend every customer in the Sections, ensure maximum conversions & communication of offers at the store. Neat, clutter free brand section maintenance at the store. Frequent replenishment of stocks and ensuring VM standards are maintained along with necessary shelf talkersIntermediate0 to 1 yearsGood Communication and networking skills. Product understanding, Understanding of Visual Merchandising of the brand sections. Awareness of Marketing campaigns.Adherence to the SOP\’s of the store. Awareness of fast, medium and slow moving merchandise

Education Required:

12th pass

Skills Required:

Good Communication and networking skills. Product understanding, Understanding of Visual Merchandising of the brand sections. Awareness of Marketing campaigns.Adherence to the SOP\’s of the store. Awareness of fast, medium and slow moving merchandise


SALARY: AS PER THE NORMS



APPLY LINK


https://youtu.be/QYkhyjs5xDkhttps://youtu.be/Yl4M83qsP_ohttps://youtu.be/q4f_7FEb3BMhttps://youtu.be/ozgzYwgDqVQhttps://youtu.be/3VEXUnXk1E0

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Reliance is Hiring for Customer Service Role | Apply Now Read More »

Amazon is Hiring for Business Developer Intern Role | Apply Now


JOB ROLE:Business Developer Intern

Location – WORK FROM HOME/OFFICE

JOB DESCRIPTION:

*The duration for this internship opportunity is from October 2023 to March 2024 / TBD
**Applicants to this internship opportunity will need the work authorization for Mumbai India
*** This role offers 360 ͦexposure to different areas of the Data Centre industry opening a multitude of career paths

Amazon is looking for a talented, customer-obsessed Business and performance Analyst Intern to be based in Mumbai India to help shape the future of our Data Centers. This role offers the unique opportunity to support Cross domain internal and external stakeholders in driving Data Center performance improvement which includes report optimization, KPI metrics and dashboarding.

The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. A successful candidate is analytical, meticulous, self-motivated, detail-oriented, customer-focused, and has good communication skills with the ability to handle ambiguity and influence stakeholders at all levels of the organization internally and externally.

Education Required:

Penultimate year student working towards a Bachelor’s degree
Able to commit to a full-time internship for 6-months between October 2023 to March 2024 / TBD
Expected graduation from Dec 2023 onwards

Skills Required:

Candidates must be able to legally work in India
Expert knowledge of using Microsoft Packages: Word, Excel, Power Point
Advanced Microsoft Office skills, particularly Excel Pivots, Formulas, Macros etc.
Good written and verbal communication skills
Self-motivated to work proactively on tasks
Data driven and comfortable to work on data analyst tasks
Great team player
Able to support customers internally and externally

PREFERRED QUALIFICATIONS

Experience in developing requirements and formulating operational performance metrics for reporting
Working knowledge in Excel and other reporting tools like Tableau, SQL, Power BI, Zoho Analytics etc. is a plus
Possess good analytical skills – detail oriented
Strong communication skills
Ensure continuous improvement of learning methods
Planning and Organizing Skills
Perform exploratory data analysis to identify trends, patterns, correlations, and insights to present written business recommendations to the leadership in a clear and compelling way
Analyze and solve business and operational problems at their root, stepping back to understand the broader context


SALARY: AS PER THE NORMS



APPLY LINK


https://youtu.be/QYkhyjs5xDkhttps://youtu.be/Yl4M83qsP_ohttps://youtu.be/q4f_7FEb3BMhttps://youtu.be/ozgzYwgDqVQhttps://youtu.be/3VEXUnXk1E0

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Amazon is Hiring for Business Developer Intern Role | Apply Now Read More »

Amazon is hiring for Virtual Customer Service-AP Role| Apply Now

JOB ROLES: Virtual Customer Service-AP

Location :WORK FROM HOME

JOB DESCRIPTION:

 Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
 Ability to empathize with and prioritize customer needs
 Demonstrates interpersonal skills with a diverse customer base
 Demonstrates conflict resolution, negotiation, and de-escalation skills
 Demonstrates ownership to resolve challenging customer issues, escalating when necessary
 Ability to determine customer needs and provide appropriate solutions
 Maintain regular and reliable attendance, including the daily schedule as assigned
 Flexible with the working schedule; may be expected to work weekends, holidays and events
 Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Education Required:

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

SKILLS REQUIRED:

Communication Skills:
 Excellent communication skills (written and verbal)
 Ability to communicate correctly and clearly with all customers
 Excellent documentation skills
 Good comprehension skills ability to clearly understand and state the issues customers present
 Ability to concentrate follow customers issues without distraction to resolution
 Good composition skills ability to compose a grammatically correct, concise, and accurate written response
 Work successfully in a team environment as well as independently

Computer Knowledge/Skills:
 Ability to use a desktop computer system
 Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
 Excellent typing skills
 Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
 Demonstrates an ability to successfully navigate websites
 Demonstrates a proficient knowledge of email applications
 Demonstrates an ability to learn in various media
 Ability to successfully adapt to changes in the work environment

SALARY: AS PER THE NORMS

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Amazon is hiring for Virtual Customer Service-AP Role| Apply Now Read More »

Amazon is hiring for ML Data Associate Role| Apply Now

JOB ROLES: ML Data Associate-I, Alexa Data Services (ADS)

Location -HYDERABAD

JOB DESCRIPTION:

Have you always wanted to be a part of something bigger – something that charts a course for
the future? Do you love seeing the result of your work reflected in the world around you? Do
you thrive on solving problems, spotting patterns and working in an ever-changing
environment? Then please, read on!

Key job responsibilities
• Work with a range of text, speech and other types of data.
• Deliver high-quality labelled data, using guidelines provided to meet our KPIs, and using
in-house tools and software.
• Report issues with tools and software as and when they occur.
• Show Ownership and initiative when providing feedback for improvements to existing
tooling that can increase the amount and quality of the data we process – we believe every
ground-breaking change starts with a small idea!
• Maintain strict confidentiality and follow all applicable Amazon policies for securing
confidential information.

A day in the life
We are looking for a Data Associate (DA) to undertake the task of foundational labelling
functions, such as dialogue evaluation on speech & text data, to assess and improve Alexa’s performance in everyday situations.
To effectively change the world, you need to be a bit different – your adaptability, focus, and attention to detail in a constantly shifting environment are unparalleled; you pride yourself on your ability to recognize issues – and come up with elegant and innovative solutions. You will be a part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use Artificial Intelligence. So, an inner drive, individuality, and a creative mind are extremely beneficial.

About the team
The Alexa Data Services (ADS) organization provides data creation, curation, and analytics
services to help develop, test, and train the Alexa AI. We work closely with Amazon
Machine Learning (ML) Science and modelling teams, providing the critical data they need
to improve Alexa’s speech recognition and language understanding capabilities.

Education Required:

Bachelor’s degree in a relevant field or equivalent

SKILLS REQUIRED:

Proficiency in English & Hindi grammar and spelling (both written and verbal)
• Comfortable working with speech from various dialects and accents of one or more of the following regional languages: Marathi or Telugu or Tamil or Kannada or Punjabi or Gujarati or Bengali or Malayalam
• Excellent computer skills, including MS Office, with good typing speed (> 40 wpm and
&gt90% accuracy) and basic troubleshooting abilities.

SALARY:UPTO 4 LPA(expected)

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Amazon is hiring for ML Data Associate Role| Apply Now Read More »