REVOLUT JOBS

The company’s public face is our Customer Service Team, which offers world-class front-line support to our millions of clients. Additionally, we are internal customer champions who collaborate with product teams to keep users at the centre of everything Revolut does.

As an Analyst – Identity and Verification, you would be a superstar analyst on our KYC team. This position entails more than simply checking off tickets; it also entails being in charge of Revolut’s customer onboarding, acting in accordance with applicable laws, and working with other teams to provide knowledgeable and effective front line compliance support.

examine identity and verification (ID&V) procedures
controlling the data extraction process for reprocessing consumer data
review of triggered alarms involving customer identity

preventing onboarding fraud

• Delivering an exceptional customer experience to our users. A key component of our objective is to ensure that Revolut users feel secure while using our service.
• delivering first-rate customer service through our in-app live chat, phone, and email systems.
• Constantly representing Revolut online.
• Working together internationally with other teams to address any concerns that customers may have

Our Customer Support Team is the public face of the company and provides first-class front-line support to our millions of customers. We are also internal customer-champions, working with product teams to ensure users stay at the forefront of everything Revolut does 

We’re looking for customer support superstars to join our team as a Support Specialist. This role isn’t just about ticking off tickets and answering calls quickly, this is about truly delivering “WOW” levels of service to our global customer base We want fast acting problem solvers, not script readers.

If you don’t see your long term future in customer support, that’s cool too. We put a lot of time aside to train you up so you’re ready to hit the ground running in any other team in the company if you decide to make a change

This is a global financial super app, so we have to be available 24/7. That sometimes means working nights and weekends. We’ll compensate you for night shifts but we understand this still isn’t for everyone so please bear that in mind before applying.

The company’s public face is our Customer Service Team, which offers world-class front-line support to our millions of clients. Additionally, we are internal customer champions who collaborate with product teams to keep users at the centre of everything Revolut does.

As an Analyst – Identity and Verification, you would be a superstar analyst on our KYC team. This position entails more than simply checking off tickets; it also entails being in charge of Revolut’s customer onboarding, acting in accordance with applicable laws, and working with other teams to provide knowledgeable and effective front line compliance support.

examine identity and verification (ID&V) procedures
controlling the data extraction process for reprocessing consumer data
review of triggered alarms involving customer identity

preventing onboarding fraud