Job Role :Voice Process
Location: WORK FROM HOME
JOB DESCRIPTION:
Join Tech Mahindra and Work From Home – PAN India
Hiring for Customer Experience Domain
Process : Voice
Job Location – WFH
Qualification – HSC/Graduate/Post Graduate
Skills – Good Spoken English and Hindi Skills
Working Days – 6 Days with rotational shifts
Interview Mode – Virtual
Mandate System Requirements – Laptop/Desktop – I3 Processor, 8GB RAM, 64 BIT Operating System, Genuine Windows 10 or above, Genuine Anti-Virus, Noise Cancellation Headphone, Broadband connection, Power Backup.
Joining : Immediate
Job Responsibility
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
Call Recruitment Team – Tech Mahindra LTD
Meenakshi – 9858180089
Vivek – 8847070337
Tanya – 9754565022
Education Required:
HSC/Graduate/Post Graduate
SKILLS
Skills – Good Spoken English and Hindi Skills
