technical jobs

What you will do

• • b Family Classification and Description

    Information Management job family is designed to cater towards all the data needs of business. It covers sourcing of data and building structured data lakes, designing data marts generating Business Insights and hosting data in Cloud. Key responsibilities also include but not limited to: creation of a robust data foundation and continuous update of these datasets, to support Analysis and reporting, identify opportunities for data monetization, leverage BI and Visualization tools to deliver key business insights and develop self-serve BI solutions to empower the business to make informed decisions. The team members embed agile delivery methodologies to continuously keep refining the data models using new and emerging techniques. This team also acts as a bridge between IT and the business stakeholders

    • The role holder needs to demonstrate strong sense of ownership and accountability on projects through strong project management skills and regular communication with internal project managers and business stakeholders
    • Working as an individual contributor, provide good recommendation / insights and enhance quality of output through tying the analysis back to Business trends, product knowledge and market dynamics
    • Expertise in technical skills (SAS, SQL, VBA, Unix, Qlik, R, Python, CRM tools such as PEGA, other BI tools and Data technologies)
    • Drives the optimization initiatives for existing processes.
    • Understand personal training needs and take initiative to follow through personal development plan in conjunction with line manager
    • The job accountabilities of this role are:

    Customer/Stakeholder

    • Work with multiple customers and stakeholders on projects
    • Develop strong understanding of business domain, its strategic direction, functional goals, and the required technical expertise
    • Drive innovation for self and the team to deliver incremental business value.
    • Demonstrate adequate level of business knowledge

    Service Delivery

    • Ability to convert business needs into technical/functional requirements and analysis/ MI Reports
    • Provide flawless execution by the team through effective project management and incorporating necessary quality checks that has been signed off by senior /manager;
    • Demonstrate acceptable standards of productivity.
    • Contribute towards the quantifiable process improvement goals of the tea 

    Leadership and Team Work

    • Adhere to the Group Values of being Dependable, Open and Connected
    • Ensure personal integrity and adherence to established HSBC policy on conduct, compliance and Resilience Risk
    • Completion of necessary functional trainings and Group/ Region Mandated Trainings related to the process
    • Deliver functional trainings and also attend Soft Skills based on PDP 

    Process Efficiency and Controls

    • Oversee the development of cost-effective code for assigned projects.  Manages the automation of repetitive programming steps to reduce the need for manual intervention. Take charge in the maintenance of generated programs, queries and profiles to make certain organizational information resources are leveraged efficiently.
    • Sets up QA/QC framework and ensures adherence and constant improvements.
    • Understands policies/standards and assists leadership team to translate and implements the same into operational governance framework for the team.