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Role :


Location :

Bangalore, India


Data & Analytics Office (DAO)

The principal goal of the DAO is to transform HSBC into a truly data-led organisation and support the delivery and implementation of the Group Data Strategy. It will drive the delivery of the Group Data Strategy across the 3 pillars – Protect our data, Connect to our people, Unlock value for our customers. Starting with clear, unambiguous data definitions and culminating in trusted insight from well managed and controlled data, DAO plays a pivotal role as the data conscience for the Bank.

The responsibilities of the team include setting out, and subsequently holding Global Businesses and Functions accountable to follow a unified Data Strategy. This includes ensuring data is unambiguously defined, that it is controlled and managed to an appropriate level of quality, that Businesses/Functions comply with internal data policies and external data regulations, that data is sourced from appropriate (ideally “trusted”) sources.

The objectives of the team include playing an active role in coordinating the delivery of strategic data capabilities, providing effective monitoring and controls, consistently reporting and ensuring that the strategic future vision for data across the enterprise is realized.

What you will do

    • b Family Classification and Description

      Information Management job family is designed to cater towards all the data needs of business. It covers sourcing of data and building structured data lakes, designing data marts generating Business Insights and hosting data in Cloud. Key responsibilities also include but not limited to: creation of a robust data foundation and continuous update of these datasets, to support Analysis and reporting, identify opportunities for data monetization, leverage BI and Visualization tools to deliver key business insights and develop self-serve BI solutions to empower the business to make informed decisions. The team members embed agile delivery methodologies to continuously keep refining the data models using new and emerging techniques. This team also acts as a bridge between IT and the business stakeholders

      • The role holder needs to demonstrate strong sense of ownership and accountability on projects through strong project management skills and regular communication with internal project managers and business stakeholders
      • Working as an individual contributor, provide good recommendation / insights and enhance quality of output through tying the analysis back to Business trends, product knowledge and market dynamics
      • Expertise in technical skills (SAS, SQL, VBA, Unix, Qlik, R, Python, CRM tools such as PEGA, other BI tools and Data technologies)
      • Drives the optimization initiatives for existing processes.
      • Understand personal training needs and take initiative to follow through personal development plan in conjunction with line manager
      • The job accountabilities of this role are:


      • Work with multiple customers and stakeholders on projects
      • Develop strong understanding of business domain, its strategic direction, functional goals, and the required technical expertise
      • Drive innovation for self and the team to deliver incremental business value.
      • Demonstrate adequate level of business knowledge

      Service Delivery

      • Ability to convert business needs into technical/functional requirements and analysis/ MI Reports
      • Provide flawless execution by the team through effective project management and incorporating necessary quality checks that has been signed off by senior /manager;
      • Demonstrate acceptable standards of productivity.
      • Contribute towards the quantifiable process improvement goals of the tea 

      Leadership and Team Work

      • Adhere to the Group Values of being Dependable, Open and Connected
      • Ensure personal integrity and adherence to established HSBC policy on conduct, compliance and Resilience Risk
      • Completion of necessary functional trainings and Group/ Region Mandated Trainings related to the process
      • Deliver functional trainings and also attend Soft Skills based on PDP 

      Process Efficiency and Controls

      • Oversee the development of cost-effective code for assigned projects.  Manages the automation of repetitive programming steps to reduce the need for manual intervention. Take charge in the maintenance of generated programs, queries and profiles to make certain organizational information resources are leveraged efficiently.
      • Sets up QA/QC framework and ensures adherence and constant improvements.
      • Understands policies/standards and assists leadership team to translate and implements the same into operational governance framework for the team.

Education Required:

  • Bachelor’s or Master’s degree from reputed university with specialization in numerical discipline and concentration in computer science, information systems or other engineering specializations.
  • Analyse and translate business needs into long-term data solutions
  • Create and govern a central Business Data Glossary used across the enterprise
  • Deliver conceptual and logical data model using HSBC’s Metadata methodology
  • Documentation of data standards, Business and Data Quality Rules
  • Support HSBC’s Data Management Framework through data governance services
  • Build self-service visualization capabilities using RDF Knowledge Graph to derive insights
  • Advice business and IT stakeholders using Knowledge Graph to establish Lineage and determine Trusted Sources
  • Engage with stakeholders to understand requirements for metadata governance and coordinate meetings with SMEs / Data Governors
  • On-board critical data sets to establish Governance framework using group strategic tools – COLLIBRA
  • Develop, maintain and optimize meta-models for data supporting key processes
  • Coordinate engagement with Business and IT teams to provide support on analysis and documentation of metadata


  • Soft Skills requirements

    • Ability to work in cross-functional teams. Strong interpersonal skills and drive for success
    • Written and verbal communication skills. Ability to develop and effectively communicate complex concepts and ideas. Ability to build strong relationships both internally and externally.

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