Amber student is hiring for Operations Associate | Apply Now
Role:Operations Associate
Location: work from home
JOB DESCRIPTION:
Lead Conversion:
Take a proactive approach with inbound leads, walk them through the booking process, and turn inquiries into confirmed bookings.
Customer Interaction:
Grasp the distinct needs of each student and offer accommodation recommendations tailored to them.
Market Expertise:
Develop thorough knowledge of student housing choices, pricing, and locations so you can give expert advice.
Follow-Up:
Keep potential clients closely connected through regular, prompt follow-ups that help secure the deal.
Collaboration:
Coordinate closely with the Marketing and Supply teams to refine the booking process and improve the customer experience.
Data Management:
Log and manage all customer interactions, inquiries, and bookings accurately within the CRM system.
Target Achievement:
Reliably hit and surpass sales targets and performance benchmarks.
Take a proactive approach with inbound leads, walk them through the booking process, and turn inquiries into confirmed bookings.
Customer Interaction:
Grasp the distinct needs of each student and offer accommodation recommendations tailored to them.
Market Expertise:
Develop thorough knowledge of student housing choices, pricing, and locations so you can give expert advice.
Follow-Up:
Keep potential clients closely connected through regular, prompt follow-ups that help secure the deal.
Collaboration:
Coordinate closely with the Marketing and Supply teams to refine the booking process and improve the customer experience.
Data Management:
Log and manage all customer interactions, inquiries, and bookings accurately within the CRM system.
Target Achievement:
Reliably hit and surpass sales targets and performance benchmarks.
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Education Required:
Any Graduation
ANy Post Graduation
skills
- ● Excellent verbal and written communication skills in neutral English
● Active listening skills
● Good time management and planning skills
● Objection & Negotiation handling skills are an added advantage
● Knowledge about CRM is an added advantage
● Working in a flexible shift of 8 hours as per Business requirements.Qualifications:-
● Education level – Graduation/Masters completed
● Minimum 60% required in academics
● Understanding of the uk market in terms of geography and demographics will
be a plus
- ● Excellent verbal and written communication skills in neutral English
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