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AMAZON ADS CONTENT REVIWER

Amazon is hiring for Virtual Customer Service Executive Role| Apply Now

JOB ROLES: Virtual Customer Service Associate

Location -WORK FROM HOME

JOB DESCRIPTION:

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.  This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.  Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
 Ability to empathize with and prioritize customer needs
 Demonstrates interpersonal skills with a diverse customer base
 Demonstrates conflict resolution, negotiation, and de-escalation skills
 Demonstrates ownership to resolve challenging customer issues, escalating when necessary
 Ability to determine customer needs and provide appropriate solutions
 Maintain regular and reliable attendance, including the daily schedule as assigned
 Flexible with the working schedule; may be expected to work weekends, holidays and events
 Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Education Required:

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

SKILLS REQUIRED:

Excellent communication skills (written and verbal)
 Ability to communicate correctly and clearly with all customers
 Excellent documentation skills
 Good comprehension skills ability to clearly understand and state the issues customers present
 Ability to concentrate follow customers issues without distraction to resolution
 Good composition skills ability to compose a grammatically correct, concise, and accurate written response
 Work successfully in a team environment as well as independently

Computer Knowledge/Skills:
 Ability to use a desktop computer system
 Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
 Excellent typing skills
 Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
 Demonstrates an ability to successfully navigate websites
 Demonstrates a proficient knowledge of email applications
 Demonstrates an ability to learn in various media
 Ability to successfully adapt to changes in the work environment

SALARY:3 LPA(expected)

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Amazon is hiring for Virtual Customer Service Executive Role| Apply Now Read More »

Amazon is Hiring for Support Analyst -KDP Role

JOB ROLE :Support Analyst - KDP

Location:Hyderabad

ABOUT

The vendor/content publisher who uses the KDP tool to upload content they want to sell on the Kindle store will be able to contact Amazon through the KDP Support Analyst. The KDP Support Analyst will act as the main point of contact for vendors using the KDP system and ensure that all of their issues are properly addressed in order to keep the system operating efficiently.

Must be able to interact comfortably with outside parties such as clients and suppliers.

Process and reply to incoming publisher calls and emails.

Answer questions posted on the KDP forums.

Look into any payment issues that clients have raised.

Send inquiries about payments to Accounts Payable.

Run the system again to reprocess stalled books.

Send bugs and issues to the development teams that require engineering knowledge.

As the QA team finds it, remove specific content.

Provide vendors with notice that their content has been deleted.

Upkeep and improvement of a knowledge base with particular vendor requests and responses.

Work on crafting responses to typical inquiries

Work on documenting process flows with the customer service manager.

Education Required:

Any Graduate

Any Post Graduate

SKILLS:

  • Should be willing to work in night shifts.

  • Excellent written and verbal communication skills required.

Salary :25000/month EXPECTED

Amazon is Hiring for Support Analyst -KDP Role Read More »

Permanent Work from Home jobs | Amazon jobs | Work from Home job | Latest jobs 2022 in Telugu | V the Techee

AMAZON JOB

JOB ROLE: Associate - Catalog

Location - WORK FROM HOME

JOB DESCRIPTION:

  • Giving manufacturers/vendors support by verifying the data they provide and uploading it to Amazon’s catalogue, building new product detail pages or updating the ones that already exist (product description/content/etc.)
    By examining online user reviews, classifying products correctly so that customers can quickly discover what they need, and conducting quality checks to ensure that everything that appears on the Amazon websites complies with business standards, website material is kept current and accurate.
    Correcting errors on both the warehouse and client sides by employing internal tools and data analysis, while also suggesting corrective measures to avoid future issues that could arise at the customer or supply chain level.

Education Required:

  • Any Graduation
  • Any stream

Skills Required:

    •  
      • Communication skills in  English
      • Good knowledge on skills mentioned above
      • Customer centric.

SALARY:25,000 per month expected

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Permanent Work from Home jobs | Amazon jobs | Work from Home job | Latest jobs 2022 in Telugu | V the Techee Read More »

Amazon Work from Home job | Permanent Work from Home jobs | Latest jobs 2022 in Telugu| V the Techee

AMAZON JOB

JOB ROLE: Ads Content Reviewer- VCC/Remote Location

Location - WORK FROM HOME

JOB DESCRIPTION:

  • The company is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements and search results.
  • you must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence.
  • you must be proficient in written and verbal English with strong interpersonal and problem-solving skills.
  • you should be flexible to work in night/rotational shifts allotted as per the process requirements.
  • You  should be comfortable to work on sensitive content

Education Required:

  • Any Graduation
  • Any stream

Skills Required:

    •  
      • Communication skills in  English
      • Good knowledge on skills mentioned above
      • Customer centric.

SALARY:25,000 per month expected

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Amazon Work from Home job | Permanent Work from Home jobs | Latest jobs 2022 in Telugu| V the Techee Read More »