Genpact is Hiring for Process Associate/Developer Role
Genpact is Hiring for Process Associate/Developer Role Read More »
GOOD COMMUNICATION SKILLS.
GOOD TECHNICAL SKILLS.
MS OFFICE
Genpact is Hiring for Process Associate/Developer Role Read More »
ANY GRADUATION
Good English communication with good problem solving skills
Genpact is hiring for INTERNATIONAL VOICE PROCESS – ENGLISH | Apply Now Read More »
Assist end users through chat sessions, addressing their queries and concerns promptly.
· Update and maintain the log notes in the ticketing tool to provide a comprehensive history of customer interactions.
· Actively resolve tickets by selecting appropriate resolution categories in the ticketing tool.
· Actively troubleshoot hardware, operating system (OS), standard office suite, and browser-related issues.
· Provide hardware support for desktops, laptops, and mobile phones, offering first-level assistance for printers.
· Actively troubleshoot applications and demonstrate foundational proficiency in diagnosing and resolving issues related to mobile devices.
· Efficiently multitasks to handle multiple customer inquiries and technical issues simultaneously.
· Utilize soft skills such as active listening, demonstrating empathy, and showing courtesy to enhance customer interactions and support experiences. Ability to speak to a non-technical audience about technical problems
Graduate in any stream
Good communication skills
· Demonstrate proficiency in the following technical skills:
· PC/Laptop
· Basic Networking
· Chrome, Edge & Mozilla Firefox
· Operating systems
· MS Office 2016
Genpact is hiring for Technical Associate – Service Desk | Apply Now Read More »
Responsible for data extraction, collation and cleaning in MS excel/ access
· Will be responsible for making the pricing data in ERP up to date. For this he/ she will have to identify the activities to be carried out and then execute those activities
· Will be responsible for carrying out ad hoc pricing analytics requests
· Will be responsible for carrying out various statistical and pricing analysis in excel/ access.
· Will be responsible to bring process efficiencies through digitization and implementation of relevant machine learning algorithms
· Expected to support the client on data systems and analysis
· Use statistical tools to sanitize, segment and normalize historical pricing information and master invoice data sets to provide visibility to price rate distribution
Master’s degree in research, statistics, math, economics, or related analytical discipline
· Fresher from a good institute or university or good relevant work experience in data analytics domain
· Curiosity is a must.
Proficiency with analytical and presentation tools (Excel, VBA, power point)
· Highly analytical: natural aptitude at gathering, analyzing and leveraging large data sets to make key business decisions
· Should be good with Basics statistics
· Should have can-do mindset
· Knowledge of R, Python, Tableau, Power BI is good to have.
Genpact is hiring for Data Analyst Role | Apply Now Read More »
Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment
• Articulate and demonstrate basic Accounts payable process concepts – 3 way match, PO, NON PO, GRN etc.,
• Able to understand the nuances of India AP aspects
• India Import Invoices processing – check Bill of Entry, packing list before posting
• Proficient in Tax Deducted at Source; Should be aware of % of deduction for major categories.
• Be aware of TDS applicable on Service expense incurred in foreign currency
• GST = Candidate will be encouraged to know Intrastate, Interstate, State & Central components along with rates. Basics will do.
• Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA
• Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc.
• Maintain a tracker of the exceptions and ensure Invoices / queries are balanced taking based on the exception tracker
• Maintain exception logs for process related exception as and when they occur for knowledge retention
• Independently perform transactional tasks which support the compliance, planning and execution of assigned processes.
• Follow up with requisitions (via calls/ emails or tickets) to solve hold invoice as per the AP guideline
• Enforce the internal compliance policy and guideline established by the management on their daily operational activities
• Perform daily internal audit to ensure all Invoices / queries are balanced as per the guidelines
Graduate in Commerce (B.Com)
• Meaningful work experience
• Excellent English language skills (verbal and written)
Preferred qualifications
• Experience in India related Stat requirements
• Ability to process using SAP ERP
Genpact is Hiring for Trainee – Fresher Role | Apply Now – Copy Read More »
As a Process Associate in Content Moderation, your primary responsibility would be to review and evaluate online content, such as text, images, and videos, to ensure they comply with the company’s standards and policies. You will need to be fluent in Telugu and English, as you will be reviewing content in both languages.
Some key responsibilities may include:
The ideal candidate for this role will have:
This role may require working in shifts, including evenings and weekends. If you have a passion for online content and are committed to promoting a safe and respectful online community, then this might be the right opportunity for you!
ANY GRADUATION
ANY POST GRADUATION
FRESHERS
Fluency in Telugu and English: As you will be reviewing content in both languages, it’s essential to have excellent language skills in both Telugu and English.
Content Moderation Knowledge: A strong understanding of content moderation policies and procedures, including knowledge of what types of content are considered inappropriate and why.
Attention to Detail: The ability to review large volumes of content and make quick, accurate decisions requires meticulous attention to detail.
Critical Thinking: The ability to analyze and evaluate content, make decisions, and apply company policies and guidelines requires strong critical thinking skills.
Communication Skills: Good written and verbal communication skills are essential for providing feedback and communicating with content creators and users.
Professionalism: The ability to handle sensitive and confidential information with professionalism and maintain a professional demeanor in all interactions.
Time Management: The ability to prioritize tasks and manage time efficiently, as you will be reviewing large volumes of content in a fast-paced environment.
Adaptability: The ability to adapt to new policies and guidelines quickly, as the company’s content moderation policies may change over time.
Teamwork: Strong teamwork skills and the ability to work effectively with cross-functional teams to resolve content moderation issues.
Genpact is Hiring for Process Associate – Content Moderation – Telugu Role | Apply Now Read More »