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ICICI BANK JOBS
JOB ROLE : Phone Banking Officer
Location - Chennai,Indore,Bhubaneswar,Hyderabad
JOB DESCRIPTION:
- You need to handling and resolving phone-based customer inquiries and complaints
providing pertinent product and service information to clients Cross-selling different banking products to clients over the phone
- You need to handling and resolving phone-based customer inquiries and complaints
Education Required:
- Graduates with 0 – 4 years of Experience and good communication skills
Skills Required:
Key skills:
- Fluency in spoken English & Hindi language
- Open to work in rotational shifts
Competencies:
Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)
