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paytm jobs

Paytm is hiring for Business Development Intern – South| Apply Now

Role:Business Development Intern - South

Location: work from home

JOB DESCRIPTION:

  • Paytm Insider is looking to hire Business Development Interns who can help us expand our presence in South zone. We are looking to create interesting and creative offerings for local organisers and venues across the city.
    The Business Development Intern will be responsible for developing partnerships with the local organizers, venues and partners and assist the regional manager in expediting the deal closures and achieve customer delight.
  • Responsible for maintaining assigned client relationships. Interact with internal teams for the smooth flow of each event listing marketing initiatives and payments.
  • Point of contact for all Small/Medium scale organizers for the smooth & easy functioning of the accounts and documentation
  • Responsible for resolving and replying to queries.
  • Managing incoming customer service queries.
  • Identify and assess organiser/venue needs, collect feedback and share them to relevant teams to achieve customer delight

Education Required:

College Graduates (2023 passouts)

skills

  • Strong communication skills.
  • Freshers are welcome.
  • Responsible for maintaining assigned client relationships. Interact with internal teams for the smooth flow of each event listing marketing initiatives and payments.
  • Point of contact for all Small/Medium scale organizers for the smooth & easy functioning of the accounts and documentation
  • Responsible for resolving and replying to queries.
  • Managing incoming customer service queries.
  • Identify and assess organiser/venue needs, collect feedback and share them to relevant teams to achieve customer delight
  •  

SALARY:as per the company norms

HOW TO CREATE YOUR RESUME

Paytm is hiring for Business Development Intern – South| Apply Now Read More »

Paytm is hiring for Customer Support Intern Role| Apply Now

JOB ROLES: Customer Support Intern

Location -WORK FROM HOME

JOB DESCRIPTION:

  • Responsible for resolving and replying to queries.
  • Managing incoming customer service queries.
  • Ensure to meet SLAs set for queries via all relevant communication channels
  • Sending timely events related or customer related communication
  • Coordinate with internal teams like client servicing, business development, marketing, tech, product, etc.
  • Identify and assess customer needs, feedback and share them to relevant teams to achieve customer delight
  • Handle customer complaints, provide appropriate solutions or alternatives within the time limits

Education Required:

12TH PASS

DIPLOMA

ANY DEGREE

SKILLS REQUIRED:

  • Good command over written and verbal communication.
  • Problem solver.
  • Ability to multi-task and prioritize.
  • Strong time management skills and motivated to exceed expectations.
  • Flexible based on business needs and requirements.

SALARY:UPTO 3 LPA(expected)

HOW TO CREATE YOUR RESUME

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Paytm is hiring for Customer Support Intern Role| Apply Now Read More »

PAYTM is hiring for Operational Excellence Manager Role| Apply Now

JOB ROLES: Operational Excellence Manager

Location -WORK FROM HOME

JOB DESCRIPTION:

 In this role, you will be responsible for end to end operational smoothness around Credit Card Bill payment transactions
·         Manage relationships with all stakeholders associated with the Product including both internal teams and external stakeholders (Issuing Banks, Networks etc.)      
·         Identify key issues proactively and take ownership of problem solving, RCA and setting up processes to avoid recurrence of such issues
·         Keep tabs on transaction failure rates, reason behind increasing failures if any and solve for the reasons
·         End to end ownership of Consumer TAT of transaction settlement and managing all stakeholders to deliver best possible TAT for all card bill payments
·         Manage the customer service process in a way that delivers timely and effective solutions to user issues via all channels viz. Chatbot, social, agent, email etc. 
·         Effective and timely project management across all the given tasks

Education Required:

  • ANY GRADUATION
  • ANY POST GRADUATION

SKILLS REQUIRED:

  Experience in operations management and process excellence
·         Excellent communication skills for interacting with external and internal stakeholders
·         Ability to own things end to end
·         Strong analytical and technical skills
·         Able to collaborate effectively across teams such as Product, Content, Design, business heads
·         Ability to learn things quickly & execute them at a rapid pace
·         Ability to manage cross-functional relationships within/outside team
·         Able to simplify complex ideas and communicate them with clear, logical thinking. 
·         Good problem solving and listening skills/communication skills

SALARY: AS PER THE ROLE

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

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PAYTM is hiring for Operational Excellence Manager Role| Apply Now Read More »

Paytm is hiring for Software Engineer – Backend Role| Apply Now

JOB ROLES:Software Engineer - Backend

Location -Bangalore, Noida, Work From Home

JOB DESCRIPTION:

  • As a Software Engineer, You would be working with the senior technology people of our company with the goal of developing high-quality software, aligned with our business strategy and user demand.

    Requirements:

    • Knowledge of server-side application development experience with Java, Spring boot, and Microservice.
    • Deeply technical with a track record of successful delivery.
    • An entrepreneurial spirit combined with strong program and product management skills.
    • Proven success in building, motivating and retaining teams.
    • Excellent written and verbal communication skills with the ability to present complex plans and designs.
    • Excellent judgment, organizational, and problem-solving skills.
    • Excellent design and architecture knowledge.
    • Data-driven decision making.
    • Preferred Qualifications: Bachelor’s/Master’s Degree in Computer Science or equivalent.
    • Skills that will help you succeed in this role:
    • Language: Java/Node DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Microservices, AWS.
    • Good knowledge in scaling, performance tuning & optimization at both API and storage layers.

Education Required:

Bachelor’s/Master’s Degree in Computer Science or equivalent.

SKILLS REQUIRED:

  • Skills that will help you succeed in this role:
  • Language: Java/Node DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Microservices, AWS.
  • Good knowledge in scaling, performance tuning & optimization at both API and storage layers.

SALARY: AS PER THE ROLE

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Paytm is hiring for Software Engineer – Backend Role| Apply Now Read More »

Exclusive Free Internships For All Job Seekers | Apply Now

JOB ROLE:Interns

Location - WORK FROM HOME

JOB DESCRIPTION:

The ‘Intern with your Dream Company’ campaign features 50+ big brands looking for interns across various profiles exclusively for college students looking to start their career. . All internships come with a guaranteed stipend and you can earn up to ₹40,000/month.

If you are new to Internshala, kindly fill the above registration form and verify your email. After that, you can apply to the internships.

If you are an existing user of Internshala, you can directly log in and start applying.
These internships offer internships across various roles with the biggest brands like Urban Company, PhonPe and many more… 
you can as most of the internships are work-from-home internships and their start date is in November and December.

Education Required:

Any college student, looking for internships with the biggest brands like PhonePe, Urban Company and many more..

SELECTION PROCESS

Based on your application and resume submitted, you would be shortlisted by the employer. After shortlisting, you would then be contacted by the employer for a further interview round.

6th February – 10th FebruaryParticipate in the instant access contest11th February –13th FebruaryCheck out and apply to all the internships.

SALARY: upto 40k

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

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Exclusive Free Internships For All Job Seekers | Apply Now Read More »

Paytm is Hiring for Service Agent Role | Apply Now

JOB ROLE:Service Agents

Location - pan india

JOB DESCRIPTION:

Once you become a Service agent, you will have an option of:

  • On-boarding shopkeepers for Paytm by placing a QR code at their shop
  • Up-selling our products such as SoundBox, Card machines
  • Earn commission by recharging mobile phones, paying electricity bills, booking train, flight or hotel tickets for the customers.
  • Anyone, who is looking for an additional income and is at least 18 years of age. It is mandatory to have an android phone. Additional advantage will be if you have a prior sales experience and are comfortable with travelling.
    1. Customer service skills: Working as a Paytm service agent will give you the chance to develop and refine your customer service skills, such as active listening, problem-solving and conflict resolution.

    2. Career advancement: Service agents who consistently perform well and demonstrate a strong work ethic may have the opportunity for career advancement within the company.

    3. Technical knowledge: Paytm service agents will have the opportunity to learn about the latest technologies and financial services, which can be useful in their future careers.

    4. Working in a dynamic environment: Paytm is a fast-paced and rapidly growing company, providing a dynamic and challenging work environment for service agents.

    5. Flexibility: In some cases, Paytm service agents may have the opportunity to work flexible hours or from home, providing a good work-life balance.

    Overall, being a Paytm service agent can be a rewarding career choice, offering the opportunity to develop valuable skills, advance professionally, and work in a dynamic and growing company.

Education Required:

18+ age

10th pass

12th pass

Any degree

Any pg

Skills Required:

  1. Excellent communication skills: Paytm service agents must have strong verbal and written communication skills, as they will be interacting with customers via phone, email, and chat.

  2. Customer-oriented mindset: Service agents should have a strong customer-focus and be able to put themselves in the customer’s shoes to understand their needs and concerns.

  3. Problem-solving skills: Paytm service agents should have the ability to quickly identify and resolve customer issues, often in real-time.

  4. Technical knowledge: Service agents should have a good understanding of technology, including the Paytm app, mobile devices, and payment systems.

  5. Time management: Service agents must be able to handle multiple customer inquiries and tasks simultaneously, while prioritizing and managing their time effectively.

  6. Emotional intelligence: Paytm service agents should have the ability to handle difficult customer interactions with empathy and maintain a positive, professional demeanor.

  7. Adaptability: The fast-paced nature of the financial technology industry requires service agents to be flexible and adaptable, able to learn and apply new information quickly.

Having these skills will help Paytm service agents to effectively assist customers, resolve issues, and provide a high level of customer satisfaction.

SALARY: upto 30k

With this income opportunity, you can easily earn up to Rs.30,000 per month or even more depending on your time & efforts taken to on-board as many merchants. More the merchants means more the money. Payouts are basis the services you sell. The payout of certain services are immediate, some weekly and some monthly. Please register for our webinar to know more.

HOW TO CREATE YOUR RESUME

HOW TO CREATE NAUKRI.COM PROFILE

HOW TO CREATE LINKEDIN PROFILE

Paytm is Hiring for Service Agent Role | Apply Now Read More »