Uber is hiring for Service, Quality Specialist Role | Apply Now
Role:Service, Quality Specialist
Location:vizag
JOB DESCRIPTION:
- Perform targeted reviews in order to ensure compliance by examining safety reports
- Review and provide recommendations for taxonomy improvements with a regional focus
- High level of thought for earner fairness on all reviews
- Develop case details, analyze evidence, and present recommendations for internal actions to key partners
- Conduct high-priority investigations requiring subject matter expertise
- Appraises adequacy of internal control systems by completing audit questionnaires
- Contributes to team effort by accomplishing related results as needed
- Maintain focus on data integrity and producing work of the highest quality
Education Required:
Any graduation
Any PG
skills
- Proficient in English both reading and writing
- Proficient in First Language both reading and writing
- Safety experience with an understanding of safety at Uber
- Experience working in a highly diligent environment, demonstrating a high degree of diligence and accountability
- Outstanding written and verbal communication skills
- Exceptional reading and interpretation ability, attention to detail
- Resistance to stress and pressure of working with high-severity cases
- Passion for driving quality and process improvement. Confident in presenting feedback and findings to stakeholders
- Proficiency in productivity tools (email, calendar), Google Suite, or Microsoft Suite (Excel, PowerPoint)
- Strong teamwork skills towards a shared sense of purpose
