JOB ROLE 01 :Software Developers
JOB ROLE 02 :Content Writers
Location - PARTIAL WORK FROM HOME
JOB DESCRIPTION:
As a Software Developer
You need to Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.
You have to Contribute in all phases of the product development life cycle.
You will Write well-designed, testable and efficient code.
You need to Ensure designs are in compliance with specifications.
You have to Prepare and produce releases of software components.
You need to Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
As a Content Writer
You need to Create and publish SEO-optimized, relevant, original and compelling content.
You have to Contribute to creating rich content resources (articles, eBooks, infographics, solution guides, webinars, videos, etc.) to help business owners, and drive awareness.
You are going to Choose the best channels to promote the content.
You need to Measure and analyze content’s effectiveness with metrics to improve the quality of content, and implement insights in the future.
You are going to Upgrading of Software 1.0.30 in Ola Scooters. During this internship you will learn and will be exposed to the following:
1. You must have Hands-on Experience on OLA Electric Scooter. 2.You will get In-depth Technical Knowledge on OLA Electric Scooter. 3. You will get Knowledge on Vehicle Diagnosis/ Mobile Diagnosis Application. 4. You are going to work on Vehicle Testing on Software/Hardware level on OLA Scooter. 5. Yo need to Extensive Travelling across region required. 6. You are going to Customer Interaction and customer handling. 7. You will be receive Stipend based Internship. 8. You will get Electric Vehicles Functioning/working (OLA Scooter). 9. You will get Certificate on successfully completing the internship.
Stipend Offered:- INR. 15,200/- For one month paid at the end of the internship duration. Other than this only incase applicable to you, you will be entitled for Intra City travel max. capped at INR 4 per KM for Local travel and for intercity travel its max at INR. 400 per trip including tickets for hotel & stay + food included in this amount. The travel has to be arranged by the intern directly
*Mandatory Information Required :
– You Must be a Smartphone user – You should Ready to travel and service customers with software updates, – There is 3 hours of Job readiness training will be given before joining – Offer letter will be released only after the training is successfully completed by the applicant – You will receive Certification of Internship will be provided after successful completion of internship – You will get 1 leave per week would be given on a rotational basis – The selected Candidates should not have any exams/classes for the next 30 days – You Should be open to work in the location mentioned
Note: Please do not apply if you are not available to join immediately, or have classes/course to attend in any form of education requirement.
JOB ROLE: BUSINESS DEVELOPMENT ASSOCIATE-Sales/ BD Trainee(Remote)
Location - Work from Home
JOB DESCRIPTION:
• Selected candidates will be a product subject matter expert • You will employ understanding to comprehend customer expectations • You will generate long-term student enablement reinforced by complete clearness on product delivery for parents • You will organize with mentors and processes to enable a unified student knowledge • You will be result concerned with by possessing outcomes & core measured deliverables • You must have hands-on individual influence to exceed weekly revenue targets allied with commercial goal.
There is A Training period of 3 months includes a fixed monthly pay of 10,000 as a training package.
Compensation After Training the package will be 6 to 8 LPA
JOB ROLE 01 :Graduate Trainee- Customer Success
JOB ROLE 02 :Executive
Location - WORK FROM HOME
JOB DESCRIPTION:
The Company is a India’s fastest growing investment platform.
Companies long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking.
The Company Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is, backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Captial, and Y Combinator and many more.
You need to Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
You have to Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
You are able to develop and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
You need to Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
Education Required:
For Graduate Trainee position : Undergraduate courses with a Finance background (BCom, BBA, BBM).
· 50% cut-off – 10th, 12th and Graduation.
· No backlogs and Gap years.
For Executive Position : Candidates from B.com, BBM, M.com or MBA (Finance) background
· Good knowledge on Mutual funds, Stocks, and other financial products
The Role is Virtual Technical Support (VTS) – It is a Work from Home model for Indian citizens. VTS deals with Devices & Digital content.
The Digital Content is like amazon prime video etc
As a VTS associates are expected to work from a home location approved by Amazon for all scheduled hours.
You will be responsible for the associates to ensure uninterrupted internet connectivity and a work-like environment at the home location so that associates can deliver their best in terms of productivity and quality.
You must be Action-oriented, self-disciplined, and organized.
You have Effective time management skills and the ability to prioritize work time to ensure productivity and department standards.
You are Ability to communicate clearly with both internal and external customers
You must have Good comprehension skills – the ability to clearly understand and address customer issues appropriately
You will have Good composition skills – the ability to compose grammatically correct, concise, and accurate written responses
You are able to Able to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
You have Good typing skills
Education Required:
12th Pass
Diploma
Any Graduation
Any Post Graduation
Skills Required:
You must have Excellent communication skills IN BOTH written and verbal
You are Capability to connect correctly and clearly with all customers
JOB ROLE 01 :Process Executive
JOB ROLE 02 :Technical Process Executive
Location - PARTIAL WORK FROM HOME
JOB DESCRIPTION:
You need to do SLA Process compliance, Resource Planning, Business process improvement
You must have Knowledge of operation management.
You need to Driving Daily/Weekly/Monthly Governance calls with client.
You have to Prepare/review the process definition & documentation for the specific process within purview to enable manager to finalize the TO BE Process
You have to Co-Ordinates and conduct training for the team in order to ensure right skilling
You need Monitors/ ensures process compliance and periodically updates SOP changes as required as part of the quality plan in order to ensure adherence to process steps
You should Resolves escalations from the process owners in order to ensure strong customer relationships
You need to Provide feedback on error transaction and conducts RCA with help of quality SPOC
You will be Self-starter, having a proactive approach in terms of process improvement, identifying risks and engaging client. You are Ability to handle multiple tasks and adherence to on time delivery.
You need to Understand the contractual requirement for the process and deliver the same.
You must Sound decision-making
You must have Excellent written and verbal communication skills
you have to Handle and resolve the customer complaints/ queries over phone
You need to Provide customers with relevant product and service information
You have to Cross sell the various banking products to customers over phone
Candidates Key skills:
You must have Fluency in spoken English & Hindi language
You are Open to work in rotational shifts
Competencies:
You must be Passionate (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
You are going to be Customer centric (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)
You must have Experience : Graduates with 0 – 4 years of Experience and good communication skills
Mega Virtual Drive for the role of Customer Service Non-Voice Process on 21st May’ 22.
Zoom ID:https://genpact.zoom.us/j/97291518500
Time: 10:00 AM to 1:00 PM
Job Location: Hyderabad / Gurgaon
In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities:
• You need to Respond to customer queries and customer’s concern • You have to Making outbound calls to Customers and Employers • You need to Provide support for data collection to enable Recovery of the account for end user. • You have t Maintain a deep understanding of client process and policies • You need to Reproduce customer issues and bring up product bugs • You will Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • You are Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment