JOB Roles & Responsibilities:

• you have to Handle and resolve the  customer complaints/ queries over phone
• You need to Provide customers with relevant product and service information
• You have to Cross sell the  various banking products to customers over phone

Candidates Key skills:

• You must have Fluency in spoken English & Hindi language
• You are Open to work in rotational shifts

Competencies:

You must be Passionate (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)

You are going to be Customer centric (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)

You must have Experience : Graduates with 0 – 4 years of Experience and good communication skills