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GROWW JOBS

JOB ROLE 01 :Graduate Trainee- Customer Success
JOB ROLE 02 :Executive

Location - WORK FROM HOME

JOB DESCRIPTION:

  1. The Company is a India’s fastest growing investment platform. 
  2. Companies long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. 
  3. The Company Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is, backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Captial, and Y Combinator and many more.
  4.  You need to Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  5. You have to Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
  6. You are able to develop and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  7. You need to Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
     

Education Required:

  • For Graduate Trainee position : Undergraduate courses with a Finance background (BCom, BBA, BBM).
    · 50% cut-off – 10th, 12th and Graduation.
    · No backlogs and Gap years.
  • For Executive Position : Candidates from B.com, BBM, M.com or MBA (Finance) background
    · Good knowledge on Mutual funds, Stocks, and other financial products

Skills Required:

 
  • Communication skills in English
  • Good Verbal skills

SALARY: Upto 20k expected

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