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JOB ROLE :Assoc Implementation Support Rep

Location -HYDERABAD

JOB DESCRIPTION:

  1. •    The individuals’ primary responsibility is to deliver Install/Support tasks to North American partners, using relevant tools and applications
    •    Ensure the product Installs are done effectively keeping Quality parameters intact all time without escalations and rework
    •    Finance and Insurance Data mapping on Dealer Management System
    •    An innovative mindset to be able to get efficient with improvement ideas throughout the career
    •    Exceptional Quality standards to be maintained for all deliverables
    •    Resolve issues and handle day-to-day escalations
    •    Work with the Peers, SME and Team Leaders/ Project Leaders to meet Call Back Expectations
    •    Need to go beyond the expectations to meet team deliverables
    •    Thorough understanding of CDK products, processes, customer needs and escalation protocol
    •    Work closely with US teams in a collaborative environment
    •    Identify opportunities to automate manual configurations and tasks by leveraging emerging technologies
    •    Attends training courses as required and stays abreast of evolving internal processes and industry developments
    •    Works in a team environment and assists team members on various issues
    •    Provides other Ad Hoc support and duties as assigned
    •    Works in an environment with competing priorities

Education Required:

  • Qualification: B.Sc/B.Com/BCA Computers or equivalent education & Freshers with good communications skills

      Graduation year of passing: 2021 & 2022

      Experience: 0-1 year of experience in Finance-Insurance Automotive Operations

Skills Required:

      • •    Must demonstrate fluency & very good command of the English language (verbal & written)
        •    Experience working as part of onshore/offshore Teams is highly desirable
        •    Must be willing to have daily contact with US-based Team members as required
        •    Ability to use multiple software applications
        •    Time management, multi-tasking

SALARY:4 LPA

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No Coding jobs | CDK GLOBAL jobs | Latest jobs 2022 in Telugu | CDK GLOBAL RECRUITMENT | V the Techee

CDK GLOBALJOBS

JOB ROLE 01:Associate Technical Writer
JOB ROLE 02:Associate Learning Coordinator

Location -HYDERABAD

JOB DESCRIPTION:

  1. As associate technical writer, this resource will produce user-facing content for CDK’s applications for complex, interrelated, transactional software systems that incorporate multiple technologies. The associate will develop the ability to translate complex information into clear, concise and compelling information deliverables following the established model and standards of product documentation.

  2. Associate Learning Coordinator (L12)
    Coordinates training registration activities for clients’ training including enrollment, confirmation, cancellation and other administrative LMS duties that relate to customer training needs.

Education Required:

  • Bachelor’s or Master’s degree in any discipline – preferably English Literature, Mass
    Communication, Advertising disciplines; (however, engineering and B Tech grads are not ruled
    out).
  • graduate (Bachelors or Masters) from any discipline – preferably non-engineering/technology
    • Suitable fresh grads with good oral and written comm skills, analytical abilities and aptitude
    • Upto 1 year of experience in customer support (non-technical/non voice; transaction processing)
    can also be considered

Skills Required:

      • You must have Excellent spoken English  Language

      • You must have Excellent written & verbal skills
        Customer Service experience

SALARY:3.5 LPA

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